This is the last bit of feedback from a convo I had with a member of my community who is confused by the notification menu. Placing it in support because it’s probably an intended feature that I am just not understanding and need to have explained to me so I can pass it on to her.
She was sharing her screen and showing me what happens when she selects notifications on the notification menu. She had hundreds of notifications (both green and blue) and was trying to systematically work her way through them. Weirdly, each time she clicked on an unread notification to for example read a message or post she was mentioned in, and then clicked on the notification menu again, the list of available notifications was completely different.
This is not what I see myself - I keep up with my notifications so I just see the ~10 most recent notifications on that menu.
Aside from the fact that this is probably not the intended/best use of the notification menu, it still seems weird to me that she would see different notifications each time she clicks the notification menu, and I can understand why she would be very confused and not know what to do. Given that she also uses email to participate, I advised her to just dismiss all the notifications and start fresh.
What’s going on here? Is discourse just trying to encourage her to read random old messages and posts?