We’re running an instance where all categories are muted and all users in mailing list mode by default. It happens quite often that users get mails from individual threads in their muted categories. It’s really hard to find any pattern in that behaviour. It seems to look like that bug Still gettin…

[이미지] Artur Lobanov: It’s really hard to find any pattern in that behaviour. I’m afraid we’re going to need more information. Is this issue really random? Is there no correlation/similitudes at all between those notifications?

[이미지] Artur Lobanov: users get mails from individual threads in their muted categories Maybe they have participated i those topics, which trumps the muting? That’s my guess. If you can’t replicate the problem then it’s not really a bug, or at least not a bug report. But I thought that Maili…

[이미지] zogstrip: Is this issue really random? Is there no correlation/similitudes at all between those notifications? Since I cannot search for the subject in the Sent Email admin panel it’s hard to trace this unfortunately. [이미지] Jay Pfaffman: Maybe they have participated i those topics,…

[이미지] Artur Lobanov: Since I cannot search for the subject in the Sent Email admin panel it’s hard to trace this unfortunately. Right. Do you have the data explorer plugin installed? If you know SQL that might be one way to quickly dig into these sent emails.

Right, so I played a bit with the data explorer , but let me first explain how we set up the users/notifications: First, we mirrored the old mailing list for some time period to accumulate some content in discourse. [NB: we did this is a separate dev instance and then copied the posts to the prod …

[이미지] Artur Lobanov: Question: is there any way to reset the topic notification levels for users? Maybe before that: is there any way to view the topic notification levels of a user? I have not found it in the admin web panel. Is that only accessible at the DB level?

Unfortunately the data explorer does not allow seeing the topic notification levels per user. I verified that the users getting these spurious emails are not subscribed to the categories.

[이미지] Artur Lobanov: Unfortunately the data explorer does not allow seeing the topic notification levels per user. Something like this should do it, unless I’ve misunderstood what you’re after? -- [params] -- int :topic_id SELECT tu.user_id, tu.notification_level FROM topic_users tu…

Thanks for this @JammyDodger ! So I checked a topic ID that I never visited and could not find myself in the list. But when I visit that topic and rerun the query I appear in the list with notification level = 1. Is this expected? (note that auto-tracking is off!) Then, for the topics that were ca…

Notifications from muted categories when mailing list mode is enabled

지원

JammyDodger 7월 5, 2022, 10:27오전 12

You should be able to query notification levels using the data-explorer. I think there may be a useful query you could amend in List of emails of users watching a specific category

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Notifications from muted categories when mailing list mode is enabled

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