We’re running an instance where all categories are muted and all users in mailing list mode by default. It happens quite often that users get mails from individual threads in their muted categories. It’s really hard to find any pattern in that behaviour. It seems to look like that bug Still gettin…

[圖片] Artur Lobanov: It’s really hard to find any pattern in that behaviour. I’m afraid we’re going to need more information. Is this issue really random? Is there no correlation/similitudes at all between those notifications?

[圖片] Artur Lobanov: users get mails from individual threads in their muted categories Maybe they have participated i those topics, which trumps the muting? That’s my guess. If you can’t replicate the problem then it’s not really a bug, or at least not a bug report. But I thought that Mailin…

[圖片] zogstrip: Is this issue really random? Is there no correlation/similitudes at all between those notifications? Since I cannot search for the subject in the Sent Email admin panel it’s hard to trace this unfortunately. [圖片] Jay Pfaffman: Maybe they have participated i those topics, w…

[圖片] Artur Lobanov: Since I cannot search for the subject in the Sent Email admin panel it’s hard to trace this unfortunately. Right. Do you have the data explorer plugin installed? If you know SQL that might be one way to quickly dig into these sent emails.

Right, so I played a bit with the data explorer , but let me first explain how we set up the users/notifications: First, we mirrored the old mailing list for some time period to accumulate some content in discourse. [NB: we did this is a separate dev instance and then copied the posts to the prod …

[圖片] Artur Lobanov: Question: is there any way to reset the topic notification levels for users? Maybe before that: is there any way to view the topic notification levels of a user? I have not found it in the admin web panel. Is that only accessible at the DB level?

You should be able to query notification levels using the data-explorer . I think there may be a useful query you could amend in List of emails of users watching a specific category

Unfortunately the data explorer does not allow seeing the topic notification levels per user. I verified that the users getting these spurious emails are not subscribed to the categories.

[圖片] Artur Lobanov: Unfortunately the data explorer does not allow seeing the topic notification levels per user. Something like this should do it, unless I’ve misunderstood what you’re after? -- [params] -- int :topic_id SELECT tu.user_id, tu.notification_level FROM topic_users tu …

Thanks for this @JammyDodger ! So I checked a topic ID that I never visited and could not find myself in the list. But when I visit that topic and rerun the query I appear in the list with notification level = 1. Is this expected? (note that auto-tracking is off!) Then, for the topics that were ca…

启用邮件列表模式时来自已静音类别的通知

支持

JammyDodger 2022年七月5日 10:27 12

您应该能够使用 data-explorer 查询通知级别。我认为您可以在 List of emails of users watching a specific category 中修改一个有用的查询。

話題		回覆	觀看
Muted category still sends mails to users with mailing_list preference Support	1	596	2017年三月8日
Still getting notifications from muted user in mailing list mode Bug	5	1502	2016年十二月12日
Mailing list question Feature	9	2150	2017年九月13日
Email notifications don't get sent on category change for mailing list mode users Bug notifications , email , mailing-list , fixed	5	439	2024年十月11日
Muted categories are too atomic Feature	13	4929	2014年六月18日

启用邮件列表模式时来自已静音类别的通知

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