Hello! I have multiple categories in my forum, and most users have subscribed to these categories with the subscription preference set to ‘Watching.’ Recently, an issue has arisen where users receive email and desktop notifications for all categories except for one particular category. This categor…

[image] Om Patil: most users have subscribed to these categories with the subscription preference set to ‘Watching.’ Well, first try to figure out how many users actually have that particular category in the “watching” list. If you have the data explorer plugin installed you can run this quer…

Hi @dax , I have a category with security settings where group members with trust level 1 can view and reply to topics. Only admins can create topics, and on average, 10 topics are created in this category each day. There are around 500 to 600 users subscribed to “Watching” for that category. I inve…

No, I’m not moving it to the category after it’s been created.The topic is created in the category itself.

Only admins can create topics in this category, whereas subscribed users can only reply to them. The topics in this category include blogs, which are posts that all users follow.

Notifications Not Working for a Specific Forum Category

Support

pfaffman (Jay Pfaffman) March 7, 2025, 4:30pm 6

Are you creating the topic or moving it to the category after it’s been created? There was a bug like this a long while ago, but perhaps there’s a regression?

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Urgent: help troubleshoot missing notifications for watched categories Support	20	3781	August 27, 2015
Watching a category by default and get mail notifications Support	5	1008	September 4, 2015
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Can users get emailed when a category has a new topic added to it? Support	12	712	December 31, 2023
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Notifications Not Working for a Specific Forum Category

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