# Notify assigned user, when topic is unsolved for X days

**URL:** https://meta.discourse.org/t/notify-assigned-user-when-topic-is-unsolved-for-x-days/164429
**Category:** Feature
**Created:** [September 18, 2020, 8:29am UTC](https://meta.discourse.org/t/notify-assigned-user-when-topic-is-unsolved-for-x-days/164429 "2020-09-18T08:29:21Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![Elena1](https://avatars.discourse-cdn.com/v4/letter/e/b2d939/32.png) [@Elena1](https://meta.discourse.org/u/Elena1)
#### Post date: [September 18, 2020, 8:29am UTC](https://meta.discourse.org/t/notify-assigned-user-when-topic-is-unsolved-for-x-days/164429/1 "2020-09-18T08:29:22Z")

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Hi,

We already have the Solution und the Assign Function - it works absolutly great!  
Now it would be cool, if the assigned user gets a notification when his assigned topic is still unsolved after f.e. 5 days.  
Is there a plug-in or a specific setting?

Kind regards

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [September 21, 2020, 12:32am UTC](https://meta.discourse.org/t/notify-assigned-user-when-topic-is-unsolved-for-x-days/164429/2 "2020-09-21T00:32:56Z")

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By default you are reminded of pending assignments via a PM, but as I recall it’s more of a monthly thing rather than weekly. I can’t recall if this is configurable, but you might try looking in the plugin settings.

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### Author: ![IAmGav](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/iamgav/32/235598_2.png) [@IAmGav](https://meta.discourse.org/u/IAmGav)
#### Post date: [September 21, 2020, 12:35am UTC](https://meta.discourse.org/t/notify-assigned-user-when-topic-is-unsolved-for-x-days/164429/3 "2020-09-21T00:35:53Z")

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The settings allows you to select a reminder frequency for assigned. nothing about unassigned

 ![image](https://global.discourse-cdn.com/meta/original/3X/4/6/46138ad9ccbcb7de28523a86ad835e9018df6ef1.png)

 ![image](https://global.discourse-cdn.com/meta/original/3X/0/1/011f191d702150228ff3fcd3403d2125169e37a6.png)

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<div class="post-metadata">

### Author: ![Elena1](https://avatars.discourse-cdn.com/v4/letter/e/b2d939/32.png) [@Elena1](https://meta.discourse.org/u/Elena1)
#### Post date: [September 21, 2020, 7:11am UTC](https://meta.discourse.org/t/notify-assigned-user-when-topic-is-unsolved-for-x-days/164429/4 "2020-09-21T07:11:09Z")

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Thank you both for helping. It works:)

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<div class="post-metadata">

### Author: ![Elena1](https://avatars.discourse-cdn.com/v4/letter/e/b2d939/32.png) [@Elena1](https://meta.discourse.org/u/Elena1)
#### Post date: [September 22, 2020, 5:38am UTC](https://meta.discourse.org/t/notify-assigned-user-when-topic-is-unsolved-for-x-days/164429/5 "2020-09-22T05:38:56Z")

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Can I set a rule, that the reminder only lists topics that are unsolved? 🤔

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [September 22, 2020, 6:09pm UTC](https://meta.discourse.org/t/notify-assigned-user-when-topic-is-unsolved-for-x-days/164429/6 "2020-09-22T18:09:12Z")

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Marking a topic solved should automatically unassign whoever is assigned to the topic, as I recall?

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### Author: ![riking](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/riking/32/170938_2.png) [@riking](https://meta.discourse.org/u/riking)
#### Post date: [September 22, 2020, 6:55pm UTC](https://meta.discourse.org/t/notify-assigned-user-when-topic-is-unsolved-for-x-days/164429/7 "2020-09-22T18:55:57Z")

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There’s an `unassign on close` setting but I don’t see any unassign on solve.

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<div class="post-metadata">

### Author: ![Elena1](https://avatars.discourse-cdn.com/v4/letter/e/b2d939/32.png) [@Elena1](https://meta.discourse.org/u/Elena1)
#### Post date: [September 23, 2020, 5:28am UTC](https://meta.discourse.org/t/notify-assigned-user-when-topic-is-unsolved-for-x-days/164429/8 "2020-09-23T05:28:06Z")

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Me neither. I couldn’t find a _unassign on solve_.  
However that would be awesome 🙂
