# Notify users by email when "account temporarily on hold" is removed
**URL:** https://meta.discourse.org/t/notify-users-by-email-when-account-temporarily-on-hold-is-removed/52365
**Category:** Feature
**Created:** [2. November 2016 um 11:05 UTC](https://meta.discourse.org/t/notify-users-by-email-when-account-temporarily-on-hold-is-removed/52365 "2016-11-02T11:05:11Z")
**Posts on this page:** 18
**Page:** 1
### Author:  [@dmitry\_fedyuk](https://meta.discourse.org/u/dmitry_fedyuk)
#### Post date: [2. November 2016 um 11:05 UTC](https://meta.discourse.org/t/notify-users-by-email-when-account-temporarily-on-hold-is-removed/52365/1 "2016-11-02T11:05:11Z")
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [2. November 2016 um 22:06 UTC](https://meta.discourse.org/t/notify-users-by-email-when-account-temporarily-on-hold-is-removed/52365/2 "2016-11-02T22:06:37Z")
That’s normal, if the user is active on the site an email for the PM won’t be sent. This is not a bug.
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### Author:  [@dmitry\_fedyuk](https://meta.discourse.org/u/dmitry_fedyuk)
#### Post date: [3. November 2016 um 00:29 UTC](https://meta.discourse.org/t/notify-users-by-email-when-account-temporarily-on-hold-is-removed/52365/3 "2016-11-03T00:29:17Z")
The user was not on the site since his account was automatically holded, see the screenshot:
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [3. November 2016 um 01:53 UTC](https://meta.discourse.org/t/notify-users-by-email-when-account-temporarily-on-hold-is-removed/52365/4 "2016-11-03T01:53:14Z")
If you manually unblock a user no notification is sent, this has never been the case.
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### Author:  [@dmitry\_fedyuk](https://meta.discourse.org/u/dmitry_fedyuk)
#### Post date: [3. November 2016 um 10:54 UTC](https://meta.discourse.org/t/notify-users-by-email-when-account-temporarily-on-hold-is-removed/52365/5 "2016-11-03T10:54:20Z")
I did not manually unblock him, I just approved his post.
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### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [3. November 2016 um 11:32 UTC](https://meta.discourse.org/t/notify-users-by-email-when-account-temporarily-on-hold-is-removed/52365/6 "2016-11-03T11:32:29Z")
I think this is a feature request for “closing the loop” when a post is approved.
As it stands there is no notification when a post is finally approved, I think it would be fine to optionally email users that the first post they ever made on a forum finally got approved.
Makes them feel special.
Being on the other end on the react forum and not knowing my rather excellent post was approved really did suck.
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### Author:  [@fefrei](https://meta.discourse.org/u/fefrei)
#### Post date: [3. November 2016 um 11:34 UTC](https://meta.discourse.org/t/notify-users-by-email-when-account-temporarily-on-hold-is-removed/52365/7 "2016-11-03T11:34:10Z")
In this special case, it would make a lot of sense to send a _reply_ to the private message that notified the user about the block 🤔
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### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [3. November 2016 um 11:38 UTC](https://meta.discourse.org/t/notify-users-by-email-when-account-temporarily-on-hold-is-removed/52365/8 "2016-11-03T11:38:30Z")
Yes… but… I don’t think they get an email to notify them of the block, they are just blocked.
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [3. November 2016 um 18:21 UTC](https://meta.discourse.org/t/notify-users-by-email-when-account-temporarily-on-hold-is-removed/52365/9 "2016-11-03T18:21:49Z")
They get the PM, it follows the same notification semantics as any other PM in Discourse. And when unblocked you do get another PM. I will test this later.
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### Author:  [@GSeven](https://meta.discourse.org/u/GSeven)
#### Post date: [4. November 2016 um 02:18 UTC](https://meta.discourse.org/t/notify-users-by-email-when-account-temporarily-on-hold-is-removed/52365/10 "2016-11-04T02:18:41Z")
> [@sam](#):
>
> I think it would be fine to optionally email users that the first post they ever made on a forum finally got approved
why not? sounds fair enough.
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [4. November 2016 um 04:13 UTC](https://meta.discourse.org/t/notify-users-by-email-when-account-temporarily-on-hold-is-removed/52365/11 "2016-11-04T04:13:14Z")
Here is what this looks like when an account is automatically put on hold, then unhold-ed by a moderator
As you can see **the user gets a PM, whether they get emailed or not is down to settings**.
The title no longer reflects the actual scenario in the first post so I will edit it.
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### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [4. November 2016 um 10:18 UTC](https://meta.discourse.org/t/notify-users-by-email-when-account-temporarily-on-hold-is-removed/52365/12 "2016-11-04T10:18:48Z")
I definitely did not not get any email when my post was eventually approved on [https://discuss.reactjs.org/](https://discuss.reactjs.org/)
I posted something, it said “pending approval” and then I had to remember to revisit to figure out if it made it on to the site on not.
My account was never placed on hold. I guess though that this is a different issue here being described. Also with “fast typing check” I am not sure if we send an email, stuff simply goes to the approval queue and account is blocked.
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [4. November 2016 um 10:29 UTC](https://meta.discourse.org/t/notify-users-by-email-when-account-temporarily-on-hold-is-removed/52365/13 "2016-11-04T10:29:38Z")
It is indeed a different scenario. That was approval required this is dynamic blocking.
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### Author:  [@dmitry\_fedyuk](https://meta.discourse.org/u/dmitry_fedyuk)
#### Post date: [23. Februar 2017 um 11:21 UTC](https://meta.discourse.org/t/notify-users-by-email-when-account-temporarily-on-hold-is-removed/52365/14 "2017-02-23T11:21:34Z")
Another case: [How to add a video to a product programmatically? - Magento 2](https://mage2.pro/t/1741)
A newcomer gave a **definitely correct answer** on a question which nobody else had answered for 9 months.
Discourse has banned him (?!?) and notified him about the ban (“account temporarily on hold”).
But Discourse does not consider to notify him:
- about unblocking
- about acceptance his answer as the topic solution.
So, the newcomer has spent his time, has given a true answer on a hard question and has got a ban as a sole response without no future notifications.
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [23. Februar 2017 um 21:14 UTC](https://meta.discourse.org/t/notify-users-by-email-when-account-temporarily-on-hold-is-removed/52365/15 "2017-02-23T21:14:23Z")
Users do get a PM when they are unblocked by staff, so your statements are incorrect. Check for yourself and see.
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### Author:  [@dmitry\_fedyuk](https://meta.discourse.org/u/dmitry_fedyuk)
#### Post date: [24. Februar 2017 um 06:01 UTC](https://meta.discourse.org/t/notify-users-by-email-when-account-temporarily-on-hold-is-removed/52365/16 "2017-02-24T06:01:41Z")
I have checked the sent emails log, and this user has not been notified about unblocking:
All is the same as I have already described in the [first post](https://meta.discourse.org/t/notify-users-by-email-when-account-temporarily-on-hold-is-removed/52365).
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### Author:  [@fefrei](https://meta.discourse.org/u/fefrei)
#### Post date: [24. Februar 2017 um 08:51 UTC](https://meta.discourse.org/t/notify-users-by-email-when-account-temporarily-on-hold-is-removed/52365/17 "2017-02-24T08:51:14Z")
Maybe the user was online at that time? Did you check his PMs for the notification?
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### Author:  [@dmitry\_fedyuk](https://meta.discourse.org/u/dmitry_fedyuk)
#### Post date: [24. Februar 2017 um 19:02 UTC](https://meta.discourse.org/t/notify-users-by-email-when-account-temporarily-on-hold-is-removed/52365/18 "2017-02-24T19:02:08Z")
Yes, I have checked his PM now, and there is no any message about unblocking there:
