# Office 365 Email response to Discourse broken

**URL:** https://meta.discourse.org/t/office-365-email-response-to-discourse-broken/41995
**Category:** Bug
**Created:** [April 4, 2016, 8:14am UTC](https://meta.discourse.org/t/office-365-email-response-to-discourse-broken/41995 "2016-04-04T08:14:46Z")
**Posts on this page:** 14
**Page:** 1

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### Author: ![damianwilczek](https://avatars.discourse-cdn.com/v4/letter/d/db5fbb/32.png) [@damianwilczek](https://meta.discourse.org/u/damianwilczek)
#### Post date: [April 4, 2016, 8:14am UTC](https://meta.discourse.org/t/office-365-email-response-to-discourse-broken/41995/1 "2016-04-04T08:14:46Z")

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HI,

after few test we noticed that discourse have a bug in prassing email answers from Office 365 sent via Email.

How to reproduce it:

- Create a Topic
- Wait for discourse Email
- Respond to it via email

After this you can check on Discourse you answer and you see something like this:

 ![](https://global.discourse-cdn.com/meta/original/3X/f/5/f5b327835105aba446206d12cc0e99b5883b1e5a.png)

We think the correct behavior should be that discourse remove the whole Content between these 2 red line - remove the replies contained in Mail.

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### Author: ![damianwilczek](https://avatars.discourse-cdn.com/v4/letter/d/db5fbb/32.png) [@damianwilczek](https://meta.discourse.org/u/damianwilczek)
#### Post date: [April 4, 2016, 8:15am UTC](https://meta.discourse.org/t/office-365-email-response-to-discourse-broken/41995/2 "2016-04-04T08:15:22Z")

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and here how it look’s in outlook:

 ![](https://global.discourse-cdn.com/meta/original/3X/a/c/ac3ae2ec8c10c719570d064bcb0ce16f670a5473.png)

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### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [April 4, 2016, 8:19am UTC](https://meta.discourse.org/t/office-365-email-response-to-discourse-broken/41995/3 "2016-04-04T08:19:20Z")

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For any such issues we are going to need

1. To confirm you are on latest
2. Have a copy of the raw emails sent to @zogstrip via a PM

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### Author: ![damianwilczek](https://avatars.discourse-cdn.com/v4/letter/d/db5fbb/32.png) [@damianwilczek](https://meta.discourse.org/u/damianwilczek)
#### Post date: [April 4, 2016, 9:26am UTC](https://meta.discourse.org/t/office-365-email-response-to-discourse-broken/41995/4 "2016-04-04T09:26:32Z")

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Yes we use the latest version of Discourse (v1.6.0.beta1 +20)

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### Author: ![damianwilczek](https://avatars.discourse-cdn.com/v4/letter/d/db5fbb/32.png) [@damianwilczek](https://meta.discourse.org/u/damianwilczek)
#### Post date: [April 11, 2016, 2:32pm UTC](https://meta.discourse.org/t/office-365-email-response-to-discourse-broken/41995/5 "2016-04-11T14:32:31Z")

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Hi, Any progress here?

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [April 11, 2016, 2:59pm UTC](https://meta.discourse.org/t/office-365-email-response-to-discourse-broken/41995/6 "2016-04-11T14:59:06Z")

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It’s on my ✏ list but it’s not high priority since the fix requires a lot of work and you’re the only one to report that issue.

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### Author: ![damianwilczek](https://avatars.discourse-cdn.com/v4/letter/d/db5fbb/32.png) [@damianwilczek](https://meta.discourse.org/u/damianwilczek)
#### Post date: [May 2, 2016, 11:50am UTC](https://meta.discourse.org/t/office-365-email-response-to-discourse-broken/41995/7 "2016-05-02T11:50:27Z")

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I know you have lot of work but we need this fix, it’s have for us a very high priority. Can you please tell me when - probably - this bug will be fixed?

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [May 2, 2016, 12:51pm UTC](https://meta.discourse.org/t/office-365-email-response-to-discourse-broken/41995/8 "2016-05-02T12:51:36Z")

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Probably this week or the next one. But not making any promises though.

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### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [May 3, 2016, 7:13am UTC](https://meta.discourse.org/t/office-365-email-response-to-discourse-broken/41995/9 "2016-05-03T07:13:51Z")

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> [@damianwilczek](#):
>
> it’s have for us a very high priority.

Note, as per all bugs and features, our hosted customers always take priority. If you want to bump priority best way to do it is sign up or contribute a fix.

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### Author: ![damianwilczek](https://avatars.discourse-cdn.com/v4/letter/d/db5fbb/32.png) [@damianwilczek](https://meta.discourse.org/u/damianwilczek)
#### Post date: [July 4, 2016, 7:27am UTC](https://meta.discourse.org/t/office-365-email-response-to-discourse-broken/41995/10 "2016-07-04T07:27:21Z")

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HI, it’s again me, 🙂

i have one ( maybe two ) question it’s this bug fixed? If not then when can i expect it?  
It’s been exactly 3 months since i reported the bug.

Cheers Damian

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### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [July 4, 2016, 8:46am UTC](https://meta.discourse.org/t/office-365-email-response-to-discourse-broken/41995/11 "2016-07-04T08:46:12Z")

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Not yet fixed. Still on my ✏ list.

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### Author: ![damianwilczek](https://avatars.discourse-cdn.com/v4/letter/d/db5fbb/32.png) [@damianwilczek](https://meta.discourse.org/u/damianwilczek)
#### Post date: [August 16, 2016, 1:45pm UTC](https://meta.discourse.org/t/office-365-email-response-to-discourse-broken/41995/12 "2016-08-16T13:45:22Z")

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HI, it’s again again me,

could it be that the bug is now fixed?

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### Author: ![damianwilczek](https://avatars.discourse-cdn.com/v4/letter/d/db5fbb/32.png) [@damianwilczek](https://meta.discourse.org/u/damianwilczek)
#### Post date: [August 29, 2016, 11:20am UTC](https://meta.discourse.org/t/office-365-email-response-to-discourse-broken/41995/13 "2016-08-29T11:20:37Z")

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Any progress on this Issue? It is now 5 month…

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [August 29, 2016, 10:25pm UTC](https://meta.discourse.org/t/office-365-email-response-to-discourse-broken/41995/14 "2016-08-29T22:25:44Z")

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