# Old user suspension reasons have gone missing
**URL:** https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305
**Category:** Bug
**Created:** [December 31, 2015, 5:42am UTC](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305 "2015-12-31T05:42:12Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [December 31, 2015, 5:42am UTC](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305/1 "2015-12-31T05:42:12Z")
Not going to post a full report here, as I have no repro steps or real details, but I just noticed that `Reason` field for suspended users has gone blank. I have no date as to when this occurred, but we have 3 suspended users on our instance and at least 2 of them has suspension reasons the last time I viewed their profile. It is not listed on their public profile, nor on their admin page.
---
### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [December 31, 2015, 6:21am UTC](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305/2 "2015-12-31T06:21:36Z")
Probably a bug based on reorganizing the user page @sam.
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### Author:  [@techAPJ](https://meta.discourse.org/u/techAPJ)
#### Post date: [December 31, 2015, 6:40am UTC](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305/3 "2015-12-31T06:40:15Z")
Not able to repro this on latest version.
Also, relevant code looks OK to me.. š
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### Author:  [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [December 31, 2015, 6:42am UTC](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305/4 "2015-12-31T06:42:54Z")
Hereās one of ours (could this be another admin vs moderator issue? I am a mod, not adminā¦):
> **[EpicDwarf](https://discourse.stonehearth.net/users/epicdwarf/activity)**
>
> Hello there! smiley
>
> I am EpicDwarf. I am a gamer and a regular forumer. thumbsup
>
> I am also learning to create things like animations and such. rainbow
I am about 95% certain that it used to say āBanned for repeated violationsā or something to that effect.
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### Author:  [@techAPJ](https://meta.discourse.org/u/techAPJ)
#### Post date: [December 31, 2015, 6:56am UTC](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305/5 "2015-12-31T06:56:21Z")
> [@jomaxro](#):
>
> could this be another admin vs moderator issue?
Just verified locally that moderator is also able to view suspension reason.
As an admin when I visit: [http://discourse.stonehearth.net/admin/users/epicdwarf](http://discourse.stonehearth.net/admin/users/epicdwarf) ā I am not able to view the suspension reason either, so I am sure this is not a user page issue.
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### Author:  [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [December 31, 2015, 6:58am UTC](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305/6 "2015-12-31T06:58:12Z")
> [@techAPJ](#):
>
> As an admin when I visit: [http://discourse.stonehearth.net/admin/users/epicdwarf](http://discourse.stonehearth.net/admin/users/epicdwarf) ā I am not able to view the suspension reason either, so I am sure this is not a user page issue.
Agreed, I donāt see the reason on either page. I am going to PM the admin who suspended the user to see if she remembers. Mind if I include you on the PM (over on my site)?
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### Author:  [@techAPJ](https://meta.discourse.org/u/techAPJ)
#### Post date: [December 31, 2015, 6:59am UTC](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305/7 "2015-12-31T06:59:02Z")
> [@jomaxro](#):
>
> Mind if I include you on the PM (over on my site)?
Sure, go ahead! š
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### Author:  [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [January 1, 2016, 4:14am UTC](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305/8 "2016-01-01T04:14:30Z")
@techAPJ, I have confirmed that at least one of the users definitely had a suspension reason previously.
Happy New Year!
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [January 5, 2016, 3:21am UTC](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305/9 "2016-01-05T03:21:47Z")
So this only happens for uses who are suspended multiple times?
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### Author:  [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [January 5, 2016, 3:26am UTC](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305/10 "2016-01-05T03:26:35Z")
No. They were only suspended once (to the best of my knowledge). All of the users suspended (3 of them) were essentially suspended indefinitely (over 40 years each). I can add you to the PM over at Stonehearth if you would likeā¦
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### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [January 7, 2016, 11:09am UTC](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305/11 "2016-01-07T11:09:19Z")
Is there any way you can reproduce this issue even on your site (create a sock puppet?)
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### Author:  [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [January 7, 2016, 4:21pm UTC](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305/12 "2016-01-07T16:21:18Z")
Iām honestly not sure. I can certainly try creating a user and suspending it, but seeing as I have no idea when their suspension reasons disappeared, I am not sure it will work. Will try later todayā¦
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### Author:  [@DeanMarkTaylor](https://meta.discourse.org/u/DeanMarkTaylor)
#### Post date: [January 7, 2016, 10:51pm UTC](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305/13 "2016-01-07T22:51:32Z")
I can confirm this bug exists.
On April 17th 2015 I took a screenshot of a suspended userās public profile with the specific reason ā`Use of multiple accounts detected`ā. The user was at that time given a many year suspension until the year 2289.
Iāll have to hide the username and other content but this is what it looked at the time (April 2015):
And this is what it looks like now:
Additionally in the admin section the reason is not shown:
This user has been suspended once, no other action has been taken against this account.
There are no additional plugins installed in this Discourse instance.
Standard updates applied, currently running `Discourse 1.5.0.beta7 - version 0e2ded278db74c7446af83cc39bb5cd66ee50fda`.
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### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [January 7, 2016, 11:15pm UTC](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305/14 "2016-01-07T23:15:15Z")
I am wondering if this is an open bug or a messed up migration, can you repro?
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### Author:  [@DeanMarkTaylor](https://meta.discourse.org/u/DeanMarkTaylor)
#### Post date: [January 7, 2016, 11:25pm UTC](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305/15 "2016-01-07T23:25:03Z")
I am unable to repro.
###This is what I tried
1. Created new user account.
2. Suspended that user account for 1000 days with message āSuspended user testā
###Results - works as expected
- On suspension the user was successfully automatically logged out.
- Admin page looks like this: 
- Public profile page for admin looks like this: 
- Public profile page for unauthenticated user looks like this: 
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [January 7, 2016, 11:25pm UTC](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305/16 "2016-01-07T23:25:50Z")
Has to be a migration artifact. So in that case @jomaxro the workaround is to unsuspend the user, then re-suspend them.
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### Author:  [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [January 7, 2016, 11:26pm UTC](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305/17 "2016-01-07T23:26:49Z")
> [@codinghorror](#):
>
> Has to be a migration artifact.
A migration artifact from what? A Discourse update?
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [January 7, 2016, 11:27pm UTC](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305/18 "2016-01-07T23:27:30Z")
Assuming you donāt have dozens of long-term suspended users š the easiest quick fix is to unsuspend and re-suspend the (I am assuming) one or two users this applies to.
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### Author:  [@cpradio](https://meta.discourse.org/u/cpradio)
#### Post date: [January 7, 2016, 11:28pm UTC](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305/19 "2016-01-07T23:28:27Z")
I wonder when this began because we have a TON (more than 200, probably more than 500) of suspended users and Iād hate to see those reasons go. So if you wanted, you could probably take a backup of our instance and run it through a migration to see what happens when you update it to latest.
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### Author:  [@DeanMarkTaylor](https://meta.discourse.org/u/DeanMarkTaylor)
#### Post date: [January 7, 2016, 11:28pm UTC](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305/20 "2016-01-07T23:28:53Z")
I have well over 100 in one instance - but that doesnāt bother me.
Question: I take it there are no email notifications when a user is un-suspended / suspended again?
[Next page](https://meta.discourse.org/t/old-user-suspension-reasons-have-gone-missing/37305.md?page=2)