# Onebox not set up?

**URL:** https://meta.discourse.org/t/onebox-not-set-up/212972
**Category:** Support
**Created:** [December 23, 2021, 2:38pm UTC](https://meta.discourse.org/t/onebox-not-set-up/212972 "2021-12-23T14:38:49Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![Richie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/richie/32/115110_2.png) [@Richie](https://meta.discourse.org/u/Richie)
#### Post date: [December 23, 2021, 3:23pm UTC](https://meta.discourse.org/t/onebox-not-set-up/212972/2 "2021-12-23T15:23:34Z")

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There is nothing to enable @Chris27

Is it a YouTube video? If so, is your server being blocked by YouTube? (We’ve have this problem before)

Try a curl/wget on the server console to see if you can fetch the video page manually.

Alternatively, check out this plugin:

> [@"Onebox Assistant", crawl for those previews reliably!](https://meta.discourse.org/t/onebox-assistant-crawl-for-those-previews-reliably/107405):
>
> What it does Turns this kind of result: (where your server has failed to bring back the page source so cannot extract the required tags to build the onebox) Into this!: It simply provides an alternative path for onebox to get its page source with which to look for meta-data when the target server refuses your connection. It …

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