# Only ONE of my members can't post emojis from the post bar icon **URL:** \ **Category:** Product Support\ **Created:** [July 21, 2023, 1:42am UTC](https://meta.discourse.org/t/only-one-of-my-members-cant-post-emojis-from-the-post-bar-icon/272341 "2023-07-21T01:42:38Z")\ **Posts on this page:** 1\ **Showing post:** 1
**Author:** ![Kartoon](https://avatars.discourse-cdn.com/v4/letter/k/e36b37/32.png) [@Kartoon](https://meta.discourse.org/u/Kartoon)\ **Post date:** [July 21, 2023, 1:42am UTC](https://meta.discourse.org/t/only-one-of-my-members-cant-post-emojis-from-the-post-bar-icon/272341/1 "2023-07-21T01:42:38Z")
As far as I’m aware this only affects a single member as no one else has mentioned it and all my normal active members seem to be using them the same as usual though I’ve now asked if anyone else has the issue. He claims any emoji he tries to use from the dropdown menu (the smiley face) in the post toolbar, it always inserts :: and nothing else regardless of which one he tries. As far as I can see his account is totally normal and has no weird limits, it’s Trust Level 2 like a bunch of other people that use it are. I can use them fine with my admin account, my test account, and I even impersonated his account and clicked through 30 or so and every single one worked. So to me this seems like it would be something on his end, but I have absolutely no idea what I could even suggestion is doing it. If it was some sort of adblocker it would block the pictures (and unlikely all of of them) but even if it blocked all of them that wouldn’t block the word code to activate it BEFORE it becomes a picture (the :`heycoolemoji`: ). The button itself obviously works too. He’s tried it over multiple days so it has nothing to do with “I was updating the site at the moment he was trying to use one and the emoji picker was down right then for some reason”. If you see in his screenshot here he hit the emoji that is selected, and then it posted it as :: ![Screenshot 2023-07-20 175932](https://global.discourse-cdn.com/meta/original/4X/8/1/e/81e19eaec06c848faf100def26d5591718c0a857.png) --- _[View the full topic](https://meta.discourse.org/t/only-one-of-my-members-cant-post-emojis-from-the-post-bar-icon/272341)._