# OpenAI organization not being recognized

**URL:** https://meta.discourse.org/t/openai-organization-not-being-recognized/337606
**Category:** Bug
**Tags:** ai
**Created:** [November 21, 2024, 9:22pm UTC](https://meta.discourse.org/t/openai-organization-not-being-recognized/337606 "2024-11-21T21:22:45Z")
**Posts on this page:** 6
**Page:** 1

<div class="post-metadata">

### Author: ![MachineScholar](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/machinescholar/32/424719_2.png) [@MachineScholar](https://meta.discourse.org/u/MachineScholar)
#### Post date: [November 21, 2024, 9:22pm UTC](https://meta.discourse.org/t/openai-organization-not-being-recognized/337606/1 "2024-11-21T21:22:45Z")

</div>

Getting a consistent OpenAI error 401 “No such organization” even though it is correctly configured in the LLM settings. What’s interesting is that this error is only occurring on two jobs:

```plaintext
Jobs::HotTopicsGistBatch

```

> **Job backtrace**
>
> ```plaintext
> Message (31 copies reported)
> 
> DiscourseAi::Completions::Endpoints::OpenAi: status: 401 - body: {
> "error": {
> "message": "No such organization: org-kLyg2ChOSTm3xtQeTBeXxy5C.",
> "type": "invalid_request_error",
> "param": null,
> "code": "invalid_organization"
> }
> }
> 
> Backtrace
> 
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-7.1.5/lib/active_support/broadcast_logger.rb:134:in `block in error'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-7.1.5/lib/active_support/broadcast_logger.rb:231:in `block in dispatch'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-7.1.5/lib/active_support/broadcast_logger.rb:231:in `each'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-7.1.5/lib/active_support/broadcast_logger.rb:231:in `dispatch'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-7.1.5/lib/active_support/broadcast_logger.rb:134:in `error'
> /var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/base.rb:94:in `block (2 levels) in perform_completion!'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http.rb:2433:in `block in transport_request'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http/response.rb:320:in `reading_body'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http.rb:2430:in `transport_request'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http.rb:2384:in `request'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rack-mini-profiler-3.3.1/lib/patches/net_patches.rb:19:in `block in request_with_mini_profiler'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rack-mini-profiler-3.3.1/lib/mini_profiler/profiling_methods.rb:50:in `step'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rack-mini-profiler-3.3.1/lib/patches/net_patches.rb:18:in `request_with_mini_profiler'
> /var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/base.rb:92:in `block in perform_completion!'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http.rb:1632:in `start'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http.rb:1070:in `start'
> /var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/base.rb:75:in `perform_completion!'
> /var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/open_ai.rb:40:in `perform_completion!'
> /var/www/discourse/plugins/discourse-ai/lib/completions/llm.rb:256:in `generate'
> /var/www/discourse/plugins/discourse-ai/lib/summarization/fold_content.rb:133:in `fold'
> /var/www/discourse/plugins/discourse-ai/lib/summarization/fold_content.rb:31:in `summarize'
> /var/www/discourse/plugins/discourse-ai/lib/summarization/fold_content.rb:73:in `force_summarize'
> /var/www/discourse/plugins/discourse-ai/app/jobs/regular/hot_topics_gist_batch.rb:18:in `block in execute'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activerecord-7.1.5/lib/active_record/relation/delegation.rb:100:in `each'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activerecord-7.1.5/lib/active_record/relation/delegation.rb:100:in `each'
> /var/www/discourse/plugins/discourse-ai/app/jobs/regular/hot_topics_gist_batch.rb:14:in `execute'
> /var/www/discourse/app/jobs/base.rb:322:in `block (2 levels) in perform'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rails_multisite-6.1.0/lib/rails_multisite/connection_management/null_instance.rb:49:in `with_connection'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rails_multisite-6.1.0/lib/rails_multisite/connection_management.rb:21:in `with_connection'
> /var/www/discourse/app/jobs/base.rb:309:in `block in perform'
> /var/www/discourse/app/jobs/base.rb:305:in `each'
> /var/www/discourse/app/jobs/base.rb:305:in `perform'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:202:in `execute_job'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:170:in `block (2 levels) in process'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/middleware/chain.rb:177:in `block in invoke'
> /var/www/discourse/lib/sidekiq/pausable.rb:132:in `call'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/middleware/chain.rb:179:in `block in invoke'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/middleware/chain.rb:182:in `invoke'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:169:in `block in process'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:136:in `block (6 levels) in dispatch'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/job_retry.rb:113:in `local'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:135:in `block (5 levels) in dispatch'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq.rb:44:in `block in <module:Sidekiq>'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:131:in `block (4 levels) in dispatch'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:263:in `stats'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:126:in `block (3 levels) in dispatch'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/job_logger.rb:13:in `call'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:125:in `block (2 levels) in dispatch'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/job_retry.rb:80:in `global'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:124:in `block in dispatch'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/job_logger.rb:39:in `prepare'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:123:in `dispatch'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:168:in `process'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:78:in `process_one'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/processor.rb:68:in `run'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/component.rb:8:in `watchdog'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/component.rb:17:in `block in safe_thread'
> 
> ```

```plaintext
Jobs::SummariesBackfill

```

> **Job backtrace**
>
> ```plaintext
> Message (5 copies reported)
> 
> DiscourseAi::Completions::Endpoints::OpenAi: status: 401 - body: {
> "error": {
> "message": "No such organization: org-kLyg2ChOSTm3xtQeTBeXxy5C.",
> "type": "invalid_request_error",
> "param": null,
> "code": "invalid_organization"
> }
> }
> 
> Backtrace
> 
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-7.1.5/lib/active_support/broadcast_logger.rb:134:in `block in error'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-7.1.5/lib/active_support/broadcast_logger.rb:231:in `block in dispatch'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-7.1.5/lib/active_support/broadcast_logger.rb:231:in `each'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-7.1.5/lib/active_support/broadcast_logger.rb:231:in `dispatch'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activesupport-7.1.5/lib/active_support/broadcast_logger.rb:134:in `error'
> /var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/base.rb:94:in `block (2 levels) in perform_completion!'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http.rb:2433:in `block in transport_request'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http/response.rb:320:in `reading_body'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http.rb:2430:in `transport_request'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http.rb:2384:in `request'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rack-mini-profiler-3.3.1/lib/patches/net_patches.rb:19:in `block in request_with_mini_profiler'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rack-mini-profiler-3.3.1/lib/mini_profiler/profiling_methods.rb:50:in `step'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rack-mini-profiler-3.3.1/lib/patches/net_patches.rb:18:in `request_with_mini_profiler'
> /var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/base.rb:92:in `block in perform_completion!'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http.rb:1632:in `start'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/net-http-0.5.0/lib/net/http.rb:1070:in `start'
> /var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/base.rb:75:in `perform_completion!'
> /var/www/discourse/plugins/discourse-ai/lib/completions/endpoints/open_ai.rb:40:in `perform_completion!'
> /var/www/discourse/plugins/discourse-ai/lib/completions/llm.rb:256:in `generate'
> /var/www/discourse/plugins/discourse-ai/lib/summarization/fold_content.rb:133:in `fold'
> /var/www/discourse/plugins/discourse-ai/lib/summarization/fold_content.rb:31:in `summarize'
> /var/www/discourse/plugins/discourse-ai/lib/summarization/fold_content.rb:73:in `force_summarize'
> /var/www/discourse/plugins/discourse-ai/app/jobs/scheduled/summaries_backfill.rb:19:in `block in execute'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activerecord-7.1.5/lib/active_record/relation/delegation.rb:100:in `each'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/activerecord-7.1.5/lib/active_record/relation/delegation.rb:100:in `each'
> /var/www/discourse/plugins/discourse-ai/app/jobs/scheduled/summaries_backfill.rb:18:in `execute'
> /var/www/discourse/app/jobs/base.rb:322:in `block (2 levels) in perform'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rails_multisite-6.1.0/lib/rails_multisite/connection_management/null_instance.rb:49:in `with_connection'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/rails_multisite-6.1.0/lib/rails_multisite/connection_management.rb:21:in `with_connection'
> /var/www/discourse/app/jobs/base.rb:309:in `block in perform'
> /var/www/discourse/app/jobs/base.rb:305:in `each'
> /var/www/discourse/app/jobs/base.rb:305:in `perform'
> /var/www/discourse/app/jobs/base.rb:376:in `perform'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/mini_scheduler-0.17.0/lib/mini_scheduler/manager.rb:137:in `process_queue'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/mini_scheduler-0.17.0/lib/mini_scheduler/manager.rb:77:in `worker_loop'
> /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/mini_scheduler-0.17.0/lib/mini_scheduler/manager.rb:63:in `block (2 levels) in ensure_worker_threads'
> 
> ```

However it doesn’t occur during normal AI bot interaction via chat. I’ve double checked and redid copy-paste of the organization so it is correctly entered.

---

<div class="post-metadata">

### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [November 22, 2024, 1:08am UTC](https://meta.discourse.org/t/openai-organization-not-being-recognized/337606/2 "2024-11-22T01:08:54Z")

</div>

> [@MachineScholar](#):
>
> `"message": "No such organization: org-kLyg2ChOSTm3xtQeTBeXxy5C.",`

Are you 100% sure its the same key and same org.

My guess is that you are using a different LLM with a different key for the other features? We are passing it on as seen in the error message.

---

<div class="post-metadata">

### Author: ![MachineScholar](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/machinescholar/32/424719_2.png) [@MachineScholar](https://meta.discourse.org/u/MachineScholar)
#### Post date: [November 26, 2024, 4:56pm UTC](https://meta.discourse.org/t/openai-organization-not-being-recognized/337606/3 "2024-11-26T16:56:18Z")

</div>

> [@sam](#):
>
> Are you 100% sure its the same key and same org.

What’s strange is that I have only one org and one key 🙃

---

<div class="post-metadata">

### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [April 24, 2025, 5:01am UTC](https://meta.discourse.org/t/openai-organization-not-being-recognized/337606/4 "2025-04-24T05:01:44Z")

</div>

what is the situation here, is it still an issue?

---

<div class="post-metadata">

### Author: ![MachineScholar](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/machinescholar/32/424719_2.png) [@MachineScholar](https://meta.discourse.org/u/MachineScholar)
#### Post date: [April 24, 2025, 8:54am UTC](https://meta.discourse.org/t/openai-organization-not-being-recognized/337606/5 "2025-04-24T08:54:03Z")

</div>

It was resolved at some point. All works now

---

<div class="post-metadata">

### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [April 24, 2025, 9:36am UTC](https://meta.discourse.org/t/openai-organization-not-being-recognized/337606/6 "2025-04-24T09:36:19Z")

</div>


