# Andere Möglichkeiten, das Passwort zurückzusetzen, wenn die Passwort-Zurücksetzungs-E-Mail nicht ankommt?
**URL:** https://meta.discourse.org/t/other-ways-to-reset-password-when-password-reset-email-is-not-arriving/82873
**Category:** Support
**Created:** [13. März 2018 um 05:12 UTC](https://meta.discourse.org/t/other-ways-to-reset-password-when-password-reset-email-is-not-arriving/82873 "2018-03-13T05:12:15Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@xiasummer](https://meta.discourse.org/u/xiasummer)
#### Post date: [13. März 2018 um 05:12 UTC](https://meta.discourse.org/t/other-ways-to-reset-password-when-password-reset-email-is-not-arriving/82873/1 "2018-03-13T05:12:16Z")
In my forum, I find it strange that with a gmail account, password reset email can be seen, but in a [163.com](http://163.com) email account, not.
The [163.com](http://163.com) email can receive digest mails, but not password reset emails. Don’t know why.
And it’s not in the spam mail folder or what.
As an administer, can I reset the password of another account?
---
### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [13. März 2018 um 05:16 UTC](https://meta.discourse.org/t/other-ways-to-reset-password-when-password-reset-email-is-not-arriving/82873/2 "2018-03-13T05:16:26Z")
If you must you can do it via the console. Seems odd though, first time I heard of anything like this.
```plaintext
./launcher enter app
rails c
> u = User.find_by(username: 'USERNAME_HERE')
> u.password = "PASS"
> u.save
```
---
### Author:  [@xiasummer](https://meta.discourse.org/u/xiasummer)
#### Post date: [13. März 2018 um 05:33 UTC](https://meta.discourse.org/t/other-ways-to-reset-password-when-password-reset-email-is-not-arriving/82873/3 "2018-03-13T05:33:01Z")
Sth not quite right seems.
launcer should be launcher
and I find
> pry(main)\> % u.password = “PASS”
> SyntaxError: unexpected ‘=’, expecting end-of-input
---
### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [13. März 2018 um 05:35 UTC](https://meta.discourse.org/t/other-ways-to-reset-password-when-password-reset-email-is-not-arriving/82873/4 "2018-03-13T05:35:10Z")
> [@xiasummer](#):
>
> %
Delete that, just type `u.password` … no prefix needed
---
### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [13. März 2018 um 07:27 UTC](https://meta.discourse.org/t/other-ways-to-reset-password-when-password-reset-email-is-not-arriving/82873/5 "2018-03-13T07:27:40Z")
If the mail provider is very poor, they will randomly drop emails silently as “spam” in this manner. Yahoo for example is known to be like this.
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### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [30. Dezember 2021 um 00:02 UTC](https://meta.discourse.org/t/other-ways-to-reset-password-when-password-reset-email-is-not-arriving/82873/7 "2021-12-30T00:02:03Z")