# Our Discourse site is not loading - new problem

**URL:** <https://meta.discourse.org/t/our-discourse-site-is-not-loading-new-problem/377159>\
**Category:** Product Support\
**Created:** [August 4, 2025, 8:12am UTC](https://meta.discourse.org/t/our-discourse-site-is-not-loading-new-problem/377159 "2025-08-04T08:12:39Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![PatrickF](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/patrickf/32/485193_2.png) [@PatrickF](https://meta.discourse.org/u/PatrickF)\
**Post date:** [August 4, 2025, 9:02am UTC](https://meta.discourse.org/t/our-discourse-site-is-not-loading-new-problem/377159/8 "2025-08-04T09:02:08Z")

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Thanks - am hosted customer, as you say. Do I just wait for someone from the Discourse team to pitch up here, or is there a direct way to reach them? Haven’t had to do this before.

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_[View the full topic](https://meta.discourse.org/t/our-discourse-site-is-not-loading-new-problem/377159)._