It seems I can’t see the 'enable_private_messages" option anymore on our admin panel. Only admin accounts can read PMs. Logs: NoMethodError (undefined method `enable_personal_messages?' for SiteSetting:Class) app/serializers/topic_view_details_serializer.rb:127:in `include_can_invite_to?' (eval):…

it looks like you have the Custom Trust Level plugin installed. The problem might be here: plugin.rb 7691b8796 return false unless authenticated? is_topic = object.is_a?(Topic) return true if is_admin? && !is_topic return false if …

It looks like that setting was deprecated and recently removed. When it was deprecated, the setting’s description said “DEPRECATED, use the ‘personal message enabled groups’ setting instead. Allow trust level 1 (configurable via min trust to send messages) users to create messages and reply to messa…

Thaks for your reply Simon, our configurarion is OK (TL1) but nobody than Admins can send PMs. The issue is not around this. And it’s probable related to encrypt but I just disabled and removed the plugin and the issue persists. BTW that’s the second time I try to search ‘private messages’ instea…

maybe give safe mode a try and see if you can pm with a test user account :thinking:

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الدعم

Lilly (Lillian ) 12 أغسطس 2023، 2:23م 4

ربما جرب الوضع الآمن وحاول إرسال رسالة خاصة باستخدام حساب مستخدم تجريبي

الموضوع		الردود	مرات العرض
The user cannot see his personal message Support personal-messages	11	922	29 نوفمبر 2023
Allow sending Private Messages to Staff Feature	16	3094	27 يوليو 2020
Is it possible to disable private messaging for a specific user? Support	31	9774	1 نوفمبر 2017
Users unable to add others to a personal message Support	41	4765	20 ديسمبر 2021
Do not show topics and PMs to admins unless they are participants Feature feedback	10	382	6 فبراير 2025

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