# Patreon syncing by connection

**URL:** <https://meta.discourse.org/t/patreon-syncing-by-connection/246696>\
**Category:** Product Support\
**Tags:** patreon\
**Created:** [November 25, 2022, 4:23am UTC](https://meta.discourse.org/t/patreon-syncing-by-connection/246696 "2022-11-25T04:23:04Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![Headless](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/headless/32/183495_2.png) [@Headless](https://meta.discourse.org/u/Headless)\
**Post date:** [November 25, 2022, 4:23am UTC](https://meta.discourse.org/t/patreon-syncing-by-connection/246696/1 "2022-11-25T04:23:04Z")

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I recently installed this plugin and set everything up, for the most part everything works. Users have rewards from the patreon. Most of the users that already shared their discourse email with their patreon email were instantly given their group. However there was a user and maybe more that has their patreon connected to their discourse account via the preferences and don’t share a discourse email with the patreon account. I even refreshed and synced the data and yet they still don’t have the group. Any reasons why this would be happening?

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_[View the full topic](https://meta.discourse.org/t/patreon-syncing-by-connection/246696)._