# Pending posts notification for moderators

**URL:** https://meta.discourse.org/t/pending-posts-notification-for-moderators/209898
**Category:** Support
**Created:** [November 22, 2021, 6:54pm UTC](https://meta.discourse.org/t/pending-posts-notification-for-moderators/209898 "2021-11-22T18:54:58Z")
**Posts on this page:** 12
**Page:** 1

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### Author: ![K\_Tysinger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/k_tysinger/32/214685_2.png) [@K\_Tysinger](https://meta.discourse.org/u/K_Tysinger)
#### Post date: [November 22, 2021, 6:54pm UTC](https://meta.discourse.org/t/pending-posts-notification-for-moderators/209898/1 "2021-11-22T18:54:58Z")

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I can’t find a way to notify the moderators that pending messages are waiting. Please advise.

I have searched the form and I can’t find the answer. One guy said this feature was added “two weeks ago”, but I can’t find it.

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [November 22, 2021, 7:00pm UTC](https://meta.discourse.org/t/pending-posts-notification-for-moderators/209898/2 "2021-11-22T19:00:09Z")

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> [@K\_Tysinger](#):
>
> I can’t find a way to notify the moderators that pending messages are waiting. Please advise.

Messages waiting to be approved should show up in the Review queue.

 ![Review Queue Notification](https://global.discourse-cdn.com/meta/original/3X/7/3/732220f0980ccc9360defec6b248f6c6e7c181cb.jpeg)

 ![Review Queue Pending Approval](https://global.discourse-cdn.com/meta/original/3X/9/6/964962deaff7521f9885c82f06453d38adac2e2a.jpeg)

Do you have the boxes ticked for it in the category settings?

 ![Post Approval Settings](https://global.discourse-cdn.com/meta/original/3X/a/e/aedd77a9e58d6815750abca5ab2399758bc03c5e.jpeg)

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### Author: ![K\_Tysinger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/k_tysinger/32/214685_2.png) [@K\_Tysinger](https://meta.discourse.org/u/K_Tysinger)
#### Post date: [November 23, 2021, 11:58am UTC](https://meta.discourse.org/t/pending-posts-notification-for-moderators/209898/3 "2021-11-23T11:58:15Z")

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I’m sorry for being unclear. Specifically, I want to email the moderators each time a new post or reply is waiting for approval.

Sometimes I go hours and hours before checking the board and finding old messages waiting to be approved.

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [November 23, 2021, 12:20pm UTC](https://meta.discourse.org/t/pending-posts-notification-for-moderators/209898/4 "2021-11-23T12:20:00Z")

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There’s a ‘notify about queued posts after’ setting that may be useful?

 ![notify about queued posts after](https://global.discourse-cdn.com/meta/original/3X/7/d/7dcb902abe874215e2921cf32121544b683b4d6f.jpeg)

That will send a notification out, and should send an email soon after (depending on your email preferences)

**Update:** I set this on my test site for 1 hour. I did indeed get a notification sent to my test moderator for the queued posts, ~~but **no email** was sent out (both email settings were set to ‘Always’). I’ll have another look.~~

I did get an email for this one after I set the Notifications to ‘Watching’ as @osioke suggested. 👍

* * *

**Edit:** After a little rummage around, I also found this one for flags:

 ![Notify about flags after](https://global.discourse-cdn.com/meta/original/3X/3/7/37863b24c3a106ee1f3a5e6872f434f4d9f04754.jpeg)

**Update #2** I then set this one to ‘1’, and my test moderator got a private message after the hour saying there were items to review. This one did send an email. 👍

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### Author: ![osioke](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/osioke/32/238946_2.png) [@osioke](https://meta.discourse.org/u/osioke)
#### Post date: [November 23, 2021, 3:37pm UTC](https://meta.discourse.org/t/pending-posts-notification-for-moderators/209898/8 "2021-11-23T15:37:51Z")

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To add to what @JammyDodger said, my colleague @dax just reminded me that moderators will be notified/emailed only if they set the moderators inbox to “Watching”.

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [November 23, 2021, 6:29pm UTC](https://meta.discourse.org/t/pending-posts-notification-for-moderators/209898/9 "2021-11-23T18:29:46Z")

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I’ve tripped over myself a bit with this. 🙂

I did not get the email from the first test (`notify about queued posts after`) because the Moderator inbox default is ‘Tracking’ and not ‘Watching’. You can change this default by going to `/g/moderators/manage/interaction`.

The emails I received were indeed from the second test (`notify about flags after`), as those reminders were sent as PMs.

Both seemed to work for ‘approved posts’ though.

I’ll go back and edit the other post (again). 👍

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### Author: ![K\_Tysinger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/k_tysinger/32/214685_2.png) [@K\_Tysinger](https://meta.discourse.org/u/K_Tysinger)
#### Post date: [November 24, 2021, 6:35pm UTC](https://meta.discourse.org/t/pending-posts-notification-for-moderators/209898/10 "2021-11-24T18:35:18Z")

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I would have never figured this out by myself – thanks!

I put a fraction in the notify field (0.25). Let you know if it works.

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [November 24, 2021, 6:36pm UTC](https://meta.discourse.org/t/pending-posts-notification-for-moderators/209898/11 "2021-11-24T18:36:32Z")

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I tried that too, and it does not. 🙂 If you check back again now, it will have reverted to 0.

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### Author: ![osioke](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/osioke/32/238946_2.png) [@osioke](https://meta.discourse.org/u/osioke)
#### Post date: [November 25, 2021, 10:45am UTC](https://meta.discourse.org/t/pending-posts-notification-for-moderators/209898/12 "2021-11-25T10:45:04Z")

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Doesn’t setting the moderator inbox to watching not resolve the issue for you?

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### Author: ![K\_Tysinger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/k_tysinger/32/214685_2.png) [@K\_Tysinger](https://meta.discourse.org/u/K_Tysinger)
#### Post date: [November 25, 2021, 12:04pm UTC](https://meta.discourse.org/t/pending-posts-notification-for-moderators/209898/13 "2021-11-25T12:04:53Z")

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My forum only has 6 members, so I am waiting on somebody to post… Let you know.

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### Author: ![osioke](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/osioke/32/238946_2.png) [@osioke](https://meta.discourse.org/u/osioke)
#### Post date: [November 26, 2021, 2:21pm UTC](https://meta.discourse.org/t/pending-posts-notification-for-moderators/209898/14 "2021-11-26T14:21:03Z")

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2 posts were split to a new topic: [How to change a group notification setting on mobile](https://meta.discourse.org/t/how-to-change-a-group-notification-setting-on-mobile/210229)

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [July 12, 2022, 12:12pm UTC](https://meta.discourse.org/t/pending-posts-notification-for-moderators/209898/15 "2022-07-12T12:12:11Z")

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I have revisited this as after a re-read it seemed a little on the scrappy side. 🙂

From my ‘fresh-eyes’ test I have discovered that:

- Setting the Moderator inbox to ‘Watching’ (and the mod’s PM email user preference to ‘always’) you will immediately get a notification alongside the red Review Queue one, and an email sent out, but only for the **something else** flags. The others will not generate a message in the Moderator’s inbox, so won’t trigger any inbox notifications.

- But if you also set `notify about flags after` to the minimum of 1 hour rather than the default 48 then that will send out a PM to the Moderator inbox, which will trigger a notification and then an email.

  

- There is also the `notify about queued posts after` admin setting, which is only concerned with those posts which require approval.
- And a similar one `pending users reminder delay minutes` for users needing approval

Hopefully that is a little clearer. 🙂
