# People receiving reminders even though they've accepted the policy

**URL:** <https://meta.discourse.org/t/people-receiving-reminders-even-though-theyve-accepted-the-policy/268730>\
**Category:** Product Support\
**Tags:** policy\
**Created:** [June 16, 2023, 3:58pm UTC](https://meta.discourse.org/t/people-receiving-reminders-even-though-theyve-accepted-the-policy/268730 "2023-06-16T15:58:53Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![albert\_vu](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/albert_vu/32/278482_2.png) [@albert\_vu](https://meta.discourse.org/u/albert_vu)\
**Post date:** [June 16, 2023, 3:58pm UTC](https://meta.discourse.org/t/people-receiving-reminders-even-though-theyve-accepted-the-policy/268730/1 "2023-06-16T15:58:53Z")

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Hi there,

For my forum, I have set a policy in the topic below to only apply for TL0 users, however, a TL4 user complained that the policy kept nagging him to accept it, which is … weird?

I am guessing that it is because his username/account is still in the TL0 group?

> **[\[TIP\] How To Help Us Help You!](https://forum.katalon.com/t/tip-how-to-help-us-help-you/12919?u=albert.vu)**
>
> My test is BROKEN! NOTHING WORKS! HELP ME! Relax. We get it. We really do. There are some pretty smart and clever people on this forum, but you must realize, they are not magicians or wizards or gods. They cannot see your code, they can’t see...

Thanks! 👍

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