# Per-category default reply when emailing in

**URL:** <https://meta.discourse.org/t/per-category-default-reply-when-emailing-in/36731>\
**Category:** Feature\
**Created:** [15 Dezembro , 2015 08:49 UTC](https://meta.discourse.org/t/per-category-default-reply-when-emailing-in/36731 "2015-12-15T08:49:42Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)\
**Post date:** [15 Dezembro , 2015 22:28 UTC](https://meta.discourse.org/t/per-category-default-reply-when-emailing-in/36731/10 "2015-12-15T22:28:06Z")

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It is a bit rough in my head but as a guideline

Features that I do not see in core, but are fine in a plugin

- Assign user to topic
- Stop watches to measure how long a user worked on a topic
- Custom list of statuses for a topic (open - in-progress - requires help)
- Elaborate reporting dashboards
- Assign priority to topic
- Due date

Features that I see in core

- Way better handling of messages
- Better messages UI, suggested topics for messages
- Presence features (who read the message, who is reading it, who is typing) - opt-in feature needs to be in core to hard to integrate from the outside
- Canned replies

* * *

On topic I can see either echo or optional “receipt of topic” a feature we have for improved mail support.

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