# Per-category default reply when emailing in

**URL:** <https://meta.discourse.org/t/per-category-default-reply-when-emailing-in/36731>\
**Category:** Feature\
**Created:** [15 Dezembro , 2015 08:49 UTC](https://meta.discourse.org/t/per-category-default-reply-when-emailing-in/36731 "2015-12-15T08:49:42Z")\
**Posts on this page:** 1\
**Showing post:** 7

<div class="post-metadata">

**Author:** ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)\
**Post date:** [15 Dezembro , 2015 12:34 UTC](https://meta.discourse.org/t/per-category-default-reply-when-emailing-in/36731/7 "2015-12-15T12:34:44Z")

</div>

Sort of, in some helpdesky situations you reply with:

“Thank you for submitting an issue to us, we will look at it in the next 24 hours, if you have anything to add please reply to this topic, your issue id is #221”

I am not convinced this is required though cause it just adds noises and is a very “helpdesky” like bit of feature creep.

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