# Permanent deletion: Function not available

**URL:** https://meta.discourse.org/t/permanent-deletion-function-not-available/271537
**Category:** Support
**Tags:** permanently-delete
**Created:** [July 13, 2023, 1:04pm UTC](https://meta.discourse.org/t/permanent-deletion-function-not-available/271537 "2023-07-13T13:04:54Z")
**Posts on this page:** 8
**Page:** 1

<div class="post-metadata">

### Author: ![OrkoGrayskull](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/orkograyskull/32/275883_2.png) [@OrkoGrayskull](https://meta.discourse.org/u/OrkoGrayskull)
#### Post date: [July 13, 2023, 1:04pm UTC](https://meta.discourse.org/t/permanent-deletion-function-not-available/271537/1 "2023-07-13T13:04:55Z")

</div>

I have [activated the function to permanently delete posts](https://meta.discourse.org/t/introducing-permanently-delete-post-functionality/207109). However, the function is not visible even after activation.

```plaintext
cd /var/discourse
./launcher enter app
rails c
SiteSetting.can_permanently_delete=true
exit
exit

```

I have already restarted the container, logged in and out again and am of course logged in as admin. Nevertheless, the `Permanently Delete` option is not there for posts that have already been deleted.

I’m using 3.1.0.beta6.

Any ideas?

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<div class="post-metadata">

### Author: ![Canapin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/canapin/32/119591_2.png) [@Canapin](https://meta.discourse.org/u/Canapin)
#### Post date: [July 13, 2023, 1:09pm UTC](https://meta.discourse.org/t/permanent-deletion-function-not-available/271537/2 "2023-07-13T13:09:12Z")

</div>

I just enabled it on my test instance, and it works even for posts that were soft-deleted prior to the hidden setting activation 🤔

 ![image](https://global.discourse-cdn.com/meta/original/4X/a/1/6/a1645274241435c12e688754e9a0b9e62af779d7.png)

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<div class="post-metadata">

### Author: ![OrkoGrayskull](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/orkograyskull/32/275883_2.png) [@OrkoGrayskull](https://meta.discourse.org/u/OrkoGrayskull)
#### Post date: [July 13, 2023, 3:08pm UTC](https://meta.discourse.org/t/permanent-deletion-function-not-available/271537/3 "2023-07-13T15:08:33Z")

</div>

Does the option possibly collide with a setting or is it possibly influenced by another setting? Unfortunately, I still don’t see the function.

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<div class="post-metadata">

### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [July 13, 2023, 3:21pm UTC](https://meta.discourse.org/t/permanent-deletion-function-not-available/271537/4 "2023-07-13T15:21:27Z")

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Possibly double-check the setting has been enabled? There shouldn’t be any conflict with anything else.

 ![can_permanently_delete](https://global.discourse-cdn.com/meta/original/4X/9/c/e/9ce3e8987989f1f28b24a50f44472eb146da040f.png)

It also shouldn’t need a restart, you can toggle site settings without one.

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<div class="post-metadata">

### Author: ![OrkoGrayskull](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/orkograyskull/32/275883_2.png) [@OrkoGrayskull](https://meta.discourse.org/u/OrkoGrayskull)
#### Post date: [July 13, 2023, 3:22pm UTC](https://meta.discourse.org/t/permanent-deletion-function-not-available/271537/5 "2023-07-13T15:22:18Z")

</div>

I just checked. It’s activated.

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<div class="post-metadata">

### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [July 13, 2023, 3:26pm UTC](https://meta.discourse.org/t/permanent-deletion-function-not-available/271537/6 "2023-07-13T15:26:56Z")

</div>

Hmmm. That is most perplexing. 🤔 How about [safe mode](https://meta.discourse.org/t/53504?silent=true), just in case?

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<div class="post-metadata">

### Author: ![OrkoGrayskull](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/orkograyskull/32/275883_2.png) [@OrkoGrayskull](https://meta.discourse.org/u/OrkoGrayskull)
#### Post date: [July 13, 2023, 3:31pm UTC](https://meta.discourse.org/t/permanent-deletion-function-not-available/271537/7 "2023-07-13T15:31:51Z")

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Sorry. There are two tool icons. I have always used the one at the top right and not the one at the bottom of the post. It works.

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<div class="post-metadata">

### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [August 12, 2023, 3:32pm UTC](https://meta.discourse.org/t/permanent-deletion-function-not-available/271537/8 "2023-08-12T15:32:27Z")

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