# Phantom signups (two users with the same account after migration)

**URL:** https://meta.discourse.org/t/phantom-signups-two-users-with-the-same-account-after-migration/168631
**Category:** Support
**Created:** [October 29, 2020, 1:06pm UTC](https://meta.discourse.org/t/phantom-signups-two-users-with-the-same-account-after-migration/168631 "2020-10-29T13:06:04Z")
**Posts on this page:** 1
**Showing post:** 28

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### Author: ![Paul\_King](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/paul_king/32/165426_2.png) [@Paul\_King](https://meta.discourse.org/u/Paul_King)
#### Post date: [November 17, 2020, 9:10am UTC](https://meta.discourse.org/t/phantom-signups-two-users-with-the-same-account-after-migration/168631/28 "2020-11-17T09:10:00Z")

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I have merged the users - strangely the resulting user was activated but not approved, and the approve button was grayed out, so I couldn’t just approve them.

Following the workaround described [here](https://meta.discourse.org/t/cant-seem-to-approve-users/150213), I deactivated then reactivated the account, and was then able to approve.

I reran all 3 queries, and (in reverse order) am showing 0 users in the sign up queue, 946 unapproved users without an associated reviewable object, and ‘zero results’ for unapproved but active users.

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_[View the full topic](https://meta.discourse.org/t/phantom-signups-two-users-with-the-same-account-after-migration/168631)._