# Plugin idea: Twitter customer service

**URL:** <https://meta.discourse.org/t/plugin-idea-twitter-customer-service/58646>\
**Category:** Feature\
**Created:** [March 8, 2017, 5:47pm UTC](https://meta.discourse.org/t/plugin-idea-twitter-customer-service/58646 "2017-03-08T17:47:28Z")\
**Posts on this page:** 1\
**Showing post:** 9

<div class="post-metadata">

**Author:** ![joebuhlig](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/joebuhlig/32/193054_2.png) [@joebuhlig](https://meta.discourse.org/u/joebuhlig)\
**Post date:** [March 9, 2017, 2:09am UTC](https://meta.discourse.org/t/plugin-idea-twitter-customer-service/58646/9 "2017-03-09T02:09:04Z")

</div>

If I follow the process of how this works correctly, this might allow folks to use it for Twitter chats as well. Give it a hashtag to follow and you’re off to the races.

As someone who tweets in a limited fashion, I could see using it on my personal account as well. That would allow me to focus the core of my social media broadcasting to one central hub. But that’s all theoretical.

---

_[View the full topic](https://meta.discourse.org/t/plugin-idea-twitter-customer-service/58646)._