# Plugin install created an unexpected problem

**URL:** https://meta.discourse.org/t/plugin-install-created-an-unexpected-problem/111342
**Category:** Support
**Created:** [March 12, 2019, 6:22am UTC](https://meta.discourse.org/t/plugin-install-created-an-unexpected-problem/111342 "2019-03-12T06:22:50Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![ankush](https://avatars.discourse-cdn.com/v4/letter/a/8797f3/32.png) [@ankush](https://meta.discourse.org/u/ankush)
#### Post date: [March 12, 2019, 6:22am UTC](https://meta.discourse.org/t/plugin-install-created-an-unexpected-problem/111342/1 "2019-03-12T06:22:51Z")

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> _# Oops_
> 
> _The software powering this discussion forum encountered an unexpected problem. We apologize for the inconvenience._
> 
> _Detailed information about the error was logged, and an automatic notification generated. We’ll take a look at it._
> 
> _No further action is necessary. However, if the error condition persists, you can provide additional detail, including steps to reproduce the error, by posting a discussion topic in the site’s feedback category._

While installing a plugin, suddenly the site is down and showing above error. I setup the non docker discourse theme. My server configuration is ubuntu 16.04

I tried so much to make the site live. Please suggest …

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### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [March 12, 2019, 8:14am UTC](https://meta.discourse.org/t/plugin-install-created-an-unexpected-problem/111342/2 "2019-03-12T08:14:23Z")

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The simplest thing to do here is

1. Remove the plugin from your `app.yml` file
2. run `./launcher rebuild app`

Discourse is very good at recovering from problem plugins.

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<div class="post-metadata">

### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [April 25, 2022, 6:03am UTC](https://meta.discourse.org/t/plugin-install-created-an-unexpected-problem/111342/3 "2022-04-25T06:03:26Z")

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<div class="post-metadata">

### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [May 25, 2022, 6:04am UTC](https://meta.discourse.org/t/plugin-install-created-an-unexpected-problem/111342/4 "2022-05-25T06:04:18Z")

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