# PM sends email without having to tag

**URL:** https://meta.discourse.org/t/pm-sends-email-without-having-to-tag/106988
**Category:** Support
**Created:** [19 בינואר,‏ 2019,‏ 7:06pm UTC](https://meta.discourse.org/t/pm-sends-email-without-having-to-tag/106988 "2019-01-19T19:06:33Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![sjmscott](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sjmscott/32/198290_2.png) [@sjmscott](https://meta.discourse.org/u/sjmscott)
#### Post date: [19 בינואר,‏ 2019,‏ 7:06pm UTC](https://meta.discourse.org/t/pm-sends-email-without-having-to-tag/106988/1 "2019-01-19T19:06:33Z")

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Continuing the discussion from [Should always receive email notification of PMs](https://meta.discourse.org/t/should-always-receive-email-notification-of-pms/51291/3):

Is this correct–

An email of a PM will only be sent if a user is tagged in the body of the message?

If so, is there a way to change it? I have many users who never go to the site and use Discourse from email only.

Thanks for any thoughts.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [20 בינואר,‏ 2019,‏ 12:50am UTC](https://meta.discourse.org/t/pm-sends-email-without-having-to-tag/106988/2 "2019-01-20T00:50:33Z")

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No this is not correct.

Notification rules are global and apply to all arriving notifications of any kind.

If you are **currently actively pinging the website in your web browser** , you won’t get an email for a notification that arrives within a 10 minute window of the last time your web browser pinged the website.

To “guarantee” an email notification, either

- close your web browser (or close the tab open to the website)

- enable “mail me even if active on the website” in your user preferences

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [14 בינואר,‏ 2022,‏ 3:22pm UTC](https://meta.discourse.org/t/pm-sends-email-without-having-to-tag/106988/3 "2022-01-14T15:22:35Z")

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