# PNG's a no show

**URL:** <https://meta.discourse.org/t/pngs-a-no-show/71634>\
**Category:** Product Support\
**Created:** [8 أكتوبر 2017، 6:29م UTC](https://meta.discourse.org/t/pngs-a-no-show/71634 "2017-10-08T18:29:53Z")\
**Posts on this page:** 1\
**Showing post:** 12

<div class="post-metadata">

**Author:** ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)\
**Post date:** [9 أكتوبر 2017، 6:50ص UTC](https://meta.discourse.org/t/pngs-a-no-show/71634/12 "2017-10-09T06:50:25Z")

</div>

I think before any of this, can you confirm you are using our official installer? Are you using s3 uploads or standard uploads? Have you ran:

```plaintext
cd /var/discourse
git pull
./launcher rebuild app

```

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_[View the full topic](https://meta.discourse.org/t/pngs-a-no-show/71634)._