# Polls not working
**URL:** https://meta.discourse.org/t/polls-not-working/70945
**Category:** Support
**Created:** [September 28, 2017, 1:38pm UTC](https://meta.discourse.org/t/polls-not-working/70945 "2017-09-28T13:38:27Z")
**Posts on this page:** 12
**Page:** 1
### Author:  [@nawthor](https://meta.discourse.org/u/nawthor)
#### Post date: [September 28, 2017, 1:38pm UTC](https://meta.discourse.org/t/polls-not-working/70945/1 "2017-09-28T13:38:28Z")
The polls on our forum have stopped working. They say there are no voters and don’t allow one to vote.
A couple examples: [https://eve.community/t/weekly-tech-survey-12-09-17/9570](https://eve.community/t/weekly-tech-survey-12-09-17/9570)
[https://eve.community/t/poll-final-poll-on-the-ssd-upgrade/9834/15](https://eve.community/t/poll-final-poll-on-the-ssd-upgrade/9834/15)
---
### Author:  [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [September 28, 2017, 1:39pm UTC](https://meta.discourse.org/t/polls-not-working/70945/2 "2017-09-28T13:39:41Z")
Sorry about that. Having a look 🔍
---
### Author:  [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [September 28, 2017, 2:07pm UTC](https://meta.discourse.org/t/polls-not-working/70945/3 "2017-09-28T14:07:37Z")
This looks like a problem I had on my discourse last week. If you create a new poll, does it work? I am not able to replicate now with a new poll on try or my discourse. It seems to work.
I’d love to know the troubleshooting steps for figuring out what’s gone wrong with an existing poll, and to fix it. Broken polls causes alot of anguish in my community.
---
### Author:  [@nawthor](https://meta.discourse.org/u/nawthor)
#### Post date: [September 28, 2017, 2:22pm UTC](https://meta.discourse.org/t/polls-not-working/70945/4 "2017-09-28T14:22:19Z")
> [@tobiaseigen](#):
>
> If you create a new poll, does it work?
If I create a poll now, it works, but not when I tested it prior to posting here.
Edit: it works when first I post a poll, but it seems after a while (10 min or so) it stops working.
---
### Author:  [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [September 28, 2017, 6:19pm UTC](https://meta.discourse.org/t/polls-not-working/70945/5 "2017-09-28T18:19:17Z")
really? that sounds bad. let’s test it right here.
_Poll ([view on site](https://meta.discourse.org/t/polls-not-working/70945/5))_
---
### Author:  [@DaBeast\_45](https://meta.discourse.org/u/DaBeast_45)
#### Post date: [September 29, 2017, 12:36am UTC](https://meta.discourse.org/t/polls-not-working/70945/10 "2017-09-29T00:36:41Z")
It works for me, maybe try checking the javaScript console?
---
### Author:  [@schungx](https://meta.discourse.org/u/schungx)
#### Post date: [September 29, 2017, 2:55am UTC](https://meta.discourse.org/t/polls-not-working/70945/11 "2017-09-29T02:55:39Z")
Clear cache? I got burnt a few times. So now always reload without cache after a rebuild.
---
### Author:  [@Konstantinos\_Karatse](https://meta.discourse.org/u/Konstantinos_Karatse)
#### Post date: [September 29, 2017, 5:49am UTC](https://meta.discourse.org/t/polls-not-working/70945/12 "2017-09-29T05:49:11Z")
Hey guys!
We really need help with polls not working. As for our community voting is at its core. And now all of the past votes we have created since 2016 don’t work!
---
### Author:  [@DaBeast\_45](https://meta.discourse.org/u/DaBeast_45)
#### Post date: [September 29, 2017, 6:18am UTC](https://meta.discourse.org/t/polls-not-working/70945/13 "2017-09-29T06:18:10Z")
Try checking the JS console or reload cache as @schungx mentioned.
---
### Author:  [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [September 29, 2017, 3:22pm UTC](https://meta.discourse.org/t/polls-not-working/70945/14 "2017-09-29T15:22:11Z")
We’ve reverted the code that was generating this bug. We’re in the process of deploying to all our customers.
---
### Author:  [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [September 29, 2017, 5:45pm UTC](https://meta.discourse.org/t/polls-not-working/70945/15 "2017-09-29T17:45:57Z")
Thanks, Regis! Can I assume that this is different from the issue I was having last week?
[https://meta.discourse.org/t/polls-error-handling/70306?u=tobiaseigen](https://meta.discourse.org/t/polls-error-handling/70306)
---
### Author:  [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [June 8, 2024, 12:44pm UTC](https://meta.discourse.org/t/polls-not-working/70945/16 "2024-06-08T12:44:19Z")
This topic was automatically closed after 2444 days. New replies are no longer allowed.