# POP3 polling settings

**URL:** https://meta.discourse.org/t/pop3-polling-settings/367895
**Category:** Self-hosting
**Tags:** email-in
**Created:** [May 28, 2025, 7:24am UTC](https://meta.discourse.org/t/pop3-polling-settings/367895 "2025-05-28T07:24:23Z")
**Posts on this page:** 16
**Page:** 1

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### Author: ![HenrysCat](https://avatars.discourse-cdn.com/v4/letter/h/f6c823/32.png) [@HenrysCat](https://meta.discourse.org/u/HenrysCat)
#### Post date: [May 28, 2025, 7:24am UTC](https://meta.discourse.org/t/pop3-polling-settings/367895/1 "2025-05-28T07:24:23Z")

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Trying to setup reply by email on a self hosted server useing [this](https://meta.discourse.org/t/set-up-reply-by-email-with-pop3-polling/14003) guide,

step 5 Visit the Discourse settings and check the Email tab, I assume Admin \> Emal \> Email Settings

step 6 Change the following settings:

Where are these settings? I can’t find them anywhere, probably missing something really obvious here but I just can’t see where these settings are.

Thanks

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [May 28, 2025, 7:41am UTC](https://meta.discourse.org/t/pop3-polling-settings/367895/2 "2025-05-28T07:41:09Z")

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I don’t think I can see them on that page either. 🤔

I think the easiest way to find them may be going to ‘All Site Settings’ and then pasting them into the filter box at the top to pull them up that way. 🤞

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### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [May 28, 2025, 7:58am UTC](https://meta.discourse.org/t/pop3-polling-settings/367895/3 "2025-05-28T07:58:27Z")

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> [@JammyDodger](#):
>
> I don’t think I can see them on that page either

I think they aren’t added to an admin area

> <https://github.com/discourse/discourse/blob/f4d4f371e682c6ed0707cc09f7e6aa15406ee4cc/config/site_settings.yml#L1676-L1695>

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [May 28, 2025, 8:04am UTC](https://meta.discourse.org/t/pop3-polling-settings/367895/4 "2025-05-28T08:04:37Z")

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> [@Set up reply by email with POP3 polling](https://meta.discourse.org/t/set-up-reply-by-email-with-pop3-polling/14003/1):
>
> Visit the Discourse settings and check the Email tab.

Ah, I see. I think the guide is referring to the email tab within ‘all site settings’ rather than the email settings page.

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### Author: ![HenrysCat](https://avatars.discourse-cdn.com/v4/letter/h/f6c823/32.png) [@HenrysCat](https://meta.discourse.org/u/HenrysCat)
#### Post date: [May 28, 2025, 8:57am UTC](https://meta.discourse.org/t/pop3-polling-settings/367895/5 "2025-05-28T08:57:03Z")

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OK cool, next silly question, where will I find the config/site\_settings.yml file?

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [May 28, 2025, 9:20am UTC](https://meta.discourse.org/t/pop3-polling-settings/367895/6 "2025-05-28T09:20:44Z")

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I don’t think you need to do anything with that?

Are you still looking for the settings?

`YourSite/admin/site_settings/category/email`

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### Author: ![HenrysCat](https://avatars.discourse-cdn.com/v4/letter/h/f6c823/32.png) [@HenrysCat](https://meta.discourse.org/u/HenrysCat)
#### Post date: [May 28, 2025, 9:47am UTC](https://meta.discourse.org/t/pop3-polling-settings/367895/7 "2025-05-28T09:47:18Z")

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Found it thanks, no get an error, all server settings are entered but when I apply I get this.

 ![Screenshot 2025-05-28 104616](https://global.discourse-cdn.com/meta/original/4X/7/7/8/7786cbe75480db57a26fd623342e0e43ef931802.jpeg)

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<div class="post-metadata">

### Author: ![HenrysCat](https://avatars.discourse-cdn.com/v4/letter/h/f6c823/32.png) [@HenrysCat](https://meta.discourse.org/u/HenrysCat)
#### Post date: [May 28, 2025, 9:52am UTC](https://meta.discourse.org/t/pop3-polling-settings/367895/8 "2025-05-28T09:52:30Z")

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Just going round in a circle now

 ![Screenshot 2025-05-28 105156](https://global.discourse-cdn.com/meta/original/4X/4/c/6/4c6f9a73ec95c9aa5569ccf15f5b42f04368ecd0.jpeg)

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<div class="post-metadata">

### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [May 28, 2025, 10:01am UTC](https://meta.discourse.org/t/pop3-polling-settings/367895/9 "2025-05-28T10:01:18Z")

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So enabling `POP3 polling enabled` was finally successful? I think you need to enable that before enabling `reply_by_email_enabled`.

The generic\_error message isn’t very helpful. Is there something more helpful in /logs?

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<div class="post-metadata">

### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [May 28, 2025, 10:17am UTC](https://meta.discourse.org/t/pop3-polling-settings/367895/10 "2025-05-28T10:17:05Z")

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I think you get a more generic error if the details aren’t right when it tries to do a test run? It might be worth double-checking you have entered all the correct details.

For the other reliant settings, you get a much more descriptive hint if you try and enable one ‘out of order’.

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<div class="post-metadata">

### Author: ![HenrysCat](https://avatars.discourse-cdn.com/v4/letter/h/f6c823/32.png) [@HenrysCat](https://meta.discourse.org/u/HenrysCat)
#### Post date: [May 28, 2025, 10:18am UTC](https://meta.discourse.org/t/pop3-polling-settings/367895/11 "2025-05-28T10:18:46Z")

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No, can’t enable it just get Sorry, an error has occured, if I try to enable Reply by email first I get the in the screenshot, if I try the other way round same thing.

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<div class="post-metadata">

### Author: ![HenrysCat](https://avatars.discourse-cdn.com/v4/letter/h/f6c823/32.png) [@HenrysCat](https://meta.discourse.org/u/HenrysCat)
#### Post date: [May 28, 2025, 10:19am UTC](https://meta.discourse.org/t/pop3-polling-settings/367895/12 "2025-05-28T10:19:22Z")

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Double checked and triple checked, copy/pasted and typed, can log in to email no problem and pop works in outlook no problem.

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<div class="post-metadata">

### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [May 28, 2025, 10:20am UTC](https://meta.discourse.org/t/pop3-polling-settings/367895/13 "2025-05-28T10:20:32Z")

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> <https://github.com/discourse/discourse/blob/2faa467b29a03034018cf7d82db0ddb412eaa3e6/lib/validators/pop3_polling_enabled_setting_validator.rb#L18-L28>

There is a special text for authentication failed, I wonder why that isn’t shown

@HenrysCat is there anything in /logs?

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<div class="post-metadata">

### Author: ![HenrysCat](https://avatars.discourse-cdn.com/v4/letter/h/f6c823/32.png) [@HenrysCat](https://meta.discourse.org/u/HenrysCat)
#### Post date: [May 28, 2025, 11:01am UTC](https://meta.discourse.org/t/pop3-polling-settings/367895/14 "2025-05-28T11:01:42Z")

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Making progress now, only seems to work with port 995, just trying to get my head around the Reply by email address, does this have to different from the notification address?

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<div class="post-metadata">

### Author: ![HenrysCat](https://avatars.discourse-cdn.com/v4/letter/h/f6c823/32.png) [@HenrysCat](https://meta.discourse.org/u/HenrysCat)
#### Post date: [May 28, 2025, 12:58pm UTC](https://meta.discourse.org/t/pop3-polling-settings/367895/15 "2025-05-28T12:58:55Z")

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Finally have this working now, thanks all for your help 😀

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<div class="post-metadata">

### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [June 27, 2025, 12:59pm UTC](https://meta.discourse.org/t/pop3-polling-settings/367895/16 "2025-06-27T12:59:14Z")

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