# פורטים חסומים (שרת ענן Hetzner)

**URL:** <https://meta.discourse.org/t/ports-blocked-hetzner-cloud-server/225146>\
**Category:** Self-hosting\
**Created:** [24 באפריל,‏ 2022,‏ 10:58am UTC](https://meta.discourse.org/t/ports-blocked-hetzner-cloud-server/225146 "2022-04-24T10:58:22Z")\
**Posts on this page:** 1\
**Showing post:** 1

<div class="post-metadata">

**Author:** ![Paketbote](https://avatars.discourse-cdn.com/v4/letter/p/9f8e36/32.png) [@Paketbote](https://meta.discourse.org/u/Paketbote)\
**Post date:** [24 באפריל,‏ 2022,‏ 10:58am UTC](https://meta.discourse.org/t/ports-blocked-hetzner-cloud-server/225146/1 "2022-04-24T10:58:22Z")

</div>

Hi,

I’m trying to install Discourse on a cloud server from Hetzner but when running `./discourse-setup` I get the message that ports are blocked ([domain.de](http://domain.de) is obviously not the real domain):

```plaintext
WARNING: Port 443 of computer does not appear to be accessible using hostname: discourse.domain.de.
WARNING: Connection to http://discourse.domain.de (port 80) also fails.

```

As suggested from the setup tool I now want to check if [discourse.domain.de](http://discourse.domain.de) resolves to the IP address of the cloud server. When I do `dig discourse.domain.de` I get the following output:

```plaintext
; <<>> DiG 9.16.1-Ubuntu <<>> discourse.domain.de
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 28839
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 65494
;; QUESTION SECTION:
;discourse.domain.de.	IN	A

;; ANSWER SECTION:
discourse.domain.de. 4134	IN	A	XXX.XXX.XXX.XXX (correct ip address)

;; Query time: 0 msec
;; SERVER: 127.0.0.53#53(127.0.0.53)
;; WHEN: Sun Apr 24 10:14:44 UTC 2022
;; MSG SIZE rcvd: 70

```

Which seems good to me.  
The next thing that is suggested is that it could be a firewall issue. I have a firewall with the following ports open:

 ![firewall](https://global.discourse-cdn.com/meta/original/4X/2/4/0/240c5a6ddc30b79541d698da530cd7ccb70c7fb8.png)  
So I think the firewall is not the reason for the message above. Is it possible that there is something else that is blocking the ports? I’ve read that Apache could cause such a problem but it is not installed on the cloud server.  
I tried `telnet discourse.domain.de 443` to see if the ports are open and I got

```plaintext
telnet: Unable to connect to remote host: Network is unreachable

```

Does anyone have an idea how to fix this problem?  
Thank you!

EDIT: It’s the same with deactivated firewall.

---

_[View the full topic](https://meta.discourse.org/t/ports-blocked-hetzner-cloud-server/225146)._