I’d like to ask your help with the following:
For some reason some of our forum user’s posts are held for approval and I can’t seem to find out why.
The approval queue just shows me the avatar, name, content and the buttons for approval and rejection, but not a reason why. I first thought this could have something to do with the skin so I switched skins, but alas.
Attached are two (anonymised, for privacy) screenshots of what I see. The three anonymised blocks contain the avatar, the name and the text of the post.
I did check the settings for approval/moderation, but they shouldn’t match (no filter words, etc). The users themselves have been active for some time now and are level 1 and 2. Also: This wasn’t a problem yesterday, but is a problem today.
Finally: I checked the logs in /var/discourse/shared/standalone/log/var-log but nothing relevant there.
Any hints, suggestions or explanations why I’m an idiot are more than welcome
Some background info:
- Forum with 1000+ accounts, at the time of writing around 90 active online
- Software version 2.0.0.beta9 +198