Hi everyone, I’m facing a critical issue with my Discourse community and would really appreciate any help or advice you can provide. When trying to access any post, I see the error message: “Sorry, we couldn’t load that topic. This may be due to a connection issue. Please retry or contact us if the…

I tried creating a new post, but after publishing it, the new post also failed to open and displayed the same error. :sob:

Do you have any plugins installed? Do you have the same plugins installed on the new system that you did on the one that made the backup?

Yes, the plugins should be the same. I copied the app.yml file from the old server to the new one, so the configurations are identical.

I have pinpointed the issue, and it is the AI plugin that is causing this problem. [image] AI Plugin Causes All Posts to Be Unreadable in Latest Discourse Version Bug Hi Community, I’m writing to report a critical bug involving the AI plugin in the lates…

Right. I think I’d mostly figured that out for someone else yesterday but didn’t get far enough to know it was a bug

Posts Unreadable After Backup Restoration - 500 Error Persists

Support

qingfeng1024 (qingfeng) January 25, 2025, 3:21pm 5

I have pinpointed the issue, and it is the AI plugin that is causing this problem.

Topic		Replies	Views
After restoring a backup, discourse is 'loading...' and broke Support	1	650	July 28, 2022
Can't restore from backup Self-hosting	12	2437	January 16, 2018
AI Plugin Causes All Posts to Be Unreadable in Latest Discourse Version Bug ai	8	260	January 31, 2025
500 Error when loading a specific topic Support post-voting	5	609	December 5, 2022
Stuck with 500 error after weird bugs and a rebuild Self-hosting	17	2093	January 8, 2024

Posts Unreadable After Backup Restoration - 500 Error Persists

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