# Predefined answer

**URL:** https://meta.discourse.org/t/predefined-answer/118849
**Category:** Support
**Created:** [May 28, 2019, 8:07am UTC](https://meta.discourse.org/t/predefined-answer/118849 "2019-05-28T08:07:04Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![micheldietz](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@micheldietz](https://meta.discourse.org/u/micheldietz)
#### Post date: [May 28, 2019, 8:07am UTC](https://meta.discourse.org/t/predefined-answer/118849/1 "2019-05-28T08:07:04Z")

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Hey guys,

is there the possibility to predefine answers? For example, if a user writes feedback, our moderator can insert a predefined response to thank him. Is there a function or a plugin?

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### Author: ![bartv](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/bartv/32/130052_2.png) [@bartv](https://meta.discourse.org/u/bartv)
#### Post date: [May 28, 2019, 8:30am UTC](https://meta.discourse.org/t/predefined-answer/118849/2 "2019-05-28T08:30:10Z")

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I think you’re looking for the Canned Replies plugin:

> [@Discourse Canned Replies](https://meta.discourse.org/t/discourse-canned-replies/48296):
>
> mega This plugin is deprecated and won´t receive any new official updates. Please use [Discourse Templates](https://meta.discourse.org/t/discourse-templates/229250) instead. discourse2Summary Discourse Canned Replies allows staff members to create and save replies for repeated use, saving you a lot of time typing and posting the replies you post more frequently.hammer_and_wrenchRepository Link [https://github.com/discourse/discourse-canned-replies](https://github.com/discourse/discourse-canned-replies)open_bookInstall Guide This plugin is #deprecatedFeatures To use the canne…

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [June 27, 2019, 8:30am UTC](https://meta.discourse.org/t/predefined-answer/118849/3 "2019-06-27T08:30:12Z")

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