# Private forum stuck on loading screen

**URL:** <https://meta.discourse.org/t/private-forum-stuck-on-loading-screen/314703>\
**Category:** Product Support\
**Created:** [July 3, 2024, 12:54am UTC](https://meta.discourse.org/t/private-forum-stuck-on-loading-screen/314703 "2024-07-03T00:54:16Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![augustinecicc](https://avatars.discourse-cdn.com/v4/letter/a/4da419/32.png) [@augustinecicc](https://meta.discourse.org/u/augustinecicc)\
**Post date:** [July 3, 2024, 12:54am UTC](https://meta.discourse.org/t/private-forum-stuck-on-loading-screen/314703/1 "2024-07-03T00:54:17Z")

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It’s been a while that our Discourse has been stuck on the loading screen and I finally found a search term that comes up with some help. However following advice in [My forum is stuck on the loading screen](https://meta.discourse.org/t/my-forum-is-stuck-on-the-loading-screen/255610) I’ve tried to log in with [https://service.slaa.network/u/admin-login](https://service.slaa.network/u/admin-login) but the admin emails aren’t being sent to log in! I presume that some deeper problem is there.

I had tried rebuilding the app several times to no avail. I was thinking it might get solved with an update but no.

Following the above advice I removed two plugins that are old and unofficial:  
[GitHub - procourse/procourse-installer: A Discourse plugin for installing other Discourse plugins. · GitHub](https://github.com/procourse/procourse-installer.git)  
[GitHub - procourse/procourse-static-pages: Allows admins to create static pages in Discourse. · GitHub](https://github.com/procourse/procourse-static-pages.git)  
However the rebuild failed completely and so I put the Procourse Installer back (thinking that removing it might have somehow caused a problem since plugins were installed with it) and it’s now back to the the loading screen.

I’m at a bit of a loss as to what to do as I can’t log into [safe mode](https://meta.discourse.org/t/53504?silent=true).

I can see that there is an error in the console: `ReferenceError: Ember is not defined`, but I don’t know how to solve this.

Any ideas?

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_[View the full topic](https://meta.discourse.org/t/private-forum-stuck-on-loading-screen/314703)._
