# Private messages to a group, or other means to handle private support requests

**URL:** https://meta.discourse.org/t/private-messages-to-a-group-or-other-means-to-handle-private-support-requests/14010
**Category:** Feature
**Created:** [3월 22, 2014, 3:51오후 UTC](https://meta.discourse.org/t/private-messages-to-a-group-or-other-means-to-handle-private-support-requests/14010 "2014-03-22T15:51:59Z")
**Posts on this page:** 1
**Showing post:** 12

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### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [12월 2, 2015, 6:03오전 UTC](https://meta.discourse.org/t/private-messages-to-a-group-or-other-means-to-handle-private-support-requests/14010/12 "2015-12-02T06:03:46Z")

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First class group private messages are implemented per:

> [@Allow groups to be mentioned and sent messages](https://meta.discourse.org/t/group-mentions-and-messages/36228):
>
> bookmark This guide describes how to enable group mentions and messages in Discourse. person_raising_hand Required user level: Administrator By default, users cannot mention groups or send messages directly to them. Administrators can modify these settings to facilitate better group interactions. Configuring group mentions and messaging To enable group mentions and messages: Navigate to the group’s page. Select the Manage tab. In the left-hand sidebar, go to the Interaction section. …

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