# Private messages to a group, or other means to handle private support requests

**URL:** <https://meta.discourse.org/t/private-messages-to-a-group-or-other-means-to-handle-private-support-requests/14010>\
**Category:** Feature\
**Created:** [2014年三月22日 15:51 UTC](https://meta.discourse.org/t/private-messages-to-a-group-or-other-means-to-handle-private-support-requests/14010 "2014-03-22T15:51:59Z")\
**Posts on this page:** 1\
**Showing post:** 15

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**Author:** ![exetico](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/exetico/32/119962_2.png) [@exetico](https://meta.discourse.org/u/exetico)\
**Post date:** [2017年九月16日 15:54 UTC](https://meta.discourse.org/t/private-messages-to-a-group-or-other-means-to-handle-private-support-requests/14010/15 "2017-09-16T15:54:01Z")

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I can’t get this to work anymore. It works just fine with the username-feature, but i can’t get it to work with the groupname-feature.

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_[View the full topic](https://meta.discourse.org/t/private-messages-to-a-group-or-other-means-to-handle-private-support-requests/14010)._