# Problem with 500 error with subscriptions

**URL:** <https://meta.discourse.org/t/problem-with-500-error-with-subscriptions/360808>\
**Category:** Support\
**Tags:** subscriptions\
**Created:** [April 7, 2025, 9:28pm UTC](https://meta.discourse.org/t/problem-with-500-error-with-subscriptions/360808 "2025-04-07T21:28:36Z")\
**Posts on this page:** 1\
**Showing post:** 4

<div class="post-metadata">

**Author:** ![blake](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/blake/32/157322_2.png) [@blake](https://meta.discourse.org/u/blake)\
**Post date:** [April 8, 2025, 8:55pm UTC](https://meta.discourse.org/t/problem-with-500-error-with-subscriptions/360808/4 "2025-04-08T20:55:48Z")

</div>

> [@pfaffman](#):
>
> A bunch of users get a 500 error trying to load `/s/user/subscriptions/` (when visiting /my/billing/subscriptions.

Maybe I’m missing something, but `/s/<username>/subscriptions/` isn’t a route in the plugin is it?

So far when I visit `/my/billing/subscriptions` locally and on a production site it redirect correctly to `/u/<username>/billing/subscriptions` and I’m not getting a 500 error.

Any other clues on how I can repro this?

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_[View the full topic](https://meta.discourse.org/t/problem-with-500-error-with-subscriptions/360808)._