# Problems changing the minimum trust level (PMs and Flags)

**URL:** <https://meta.discourse.org/t/problems-changing-the-minimum-trust-level-pms-and-flags/172627>\
**Category:** Feature\
**Created:** [December 8, 2020, 12:14pm UTC](https://meta.discourse.org/t/problems-changing-the-minimum-trust-level-pms-and-flags/172627 "2020-12-08T12:14:27Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![rahim123](https://avatars.discourse-cdn.com/v4/letter/r/df705f/32.png) [@rahim123](https://meta.discourse.org/u/rahim123)\
**Post date:** [March 29, 2023, 12:31am UTC](https://meta.discourse.org/t/problems-changing-the-minimum-trust-level-pms-and-flags/172627/10 "2023-03-29T00:31:08Z")

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Hi there @pfaffman , it looks like the recent updates to [GitHub - pfaffman/discourse-allow-pm-to-staff: Allow private messages to be sent to staff for users who could otherwise not send private messages. · GitHub](https://github.com/pfaffman/discourse-allow-pm-to-staff) have broken sending PMs between normal users. Specifically, normal users can respond to already existing PM topics but not create new PM topics. This is the error:

![Screenshot from 2023-03-28 19-35-07](https://global.discourse-cdn.com/meta/optimized/4X/2/8/4/284908626c8441236a2c0b2edd5a980b429165d5_2_690x49.png)

I didn’t really understand the function of the `allow_pm_allowed_pm_groups` setting, but I tried setting it to `staff,trust_level_0,trust_level_1,trust_level_2` but the problem persisted. I disabled the plugin and PMs are now working normally again.

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_[View the full topic](https://meta.discourse.org/t/problems-changing-the-minimum-trust-level-pms-and-flags/172627)._