# Profielafbeelding (avatar) en site-instellingen uploads werken niet
**URL:** https://meta.discourse.org/t/profile-picture-avatar-and-site-setting-uploads-are-not-working/270122
**Category:** Bug
**Created:** [30 juni 2023 om 07:56 UTC](https://meta.discourse.org/t/profile-picture-avatar-and-site-setting-uploads-are-not-working/270122 "2023-06-30T07:56:09Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@stchris](https://meta.discourse.org/u/stchris)
#### Post date: [30 juni 2023 om 07:56 UTC](https://meta.discourse.org/t/profile-picture-avatar-and-site-setting-uploads-are-not-working/270122/1 "2023-06-30T07:56:09Z")
Hello,
we have a hosted instance for our open-source project at [https://aleph.discourse.group](https://aleph.discourse.group) and are unable to upload custom profile pictures. The upload stays stuck at 0% and the console shows
```plaintext
[Uppy] [09:54:53] TypeError: this.uppy.getFilesByIds is not a function
```
I doubt this is a generic Discourse bug, but perhaps more related to our instance? In any case I would appreciate some help.
Thank you!
---
### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [30 juni 2023 om 09:05 UTC](https://meta.discourse.org/t/profile-picture-avatar-and-site-setting-uploads-are-not-working/270122/2 "2023-06-30T09:05:17Z")
You can try [safe mode](https://meta.discourse.org/t/53504?silent=true) and see if that fixes it.
---
### Author:  [@stchris](https://meta.discourse.org/u/stchris)
#### Post date: [30 juni 2023 om 09:08 UTC](https://meta.discourse.org/t/profile-picture-avatar-and-site-setting-uploads-are-not-working/270122/3 "2023-06-30T09:08:09Z")
Thanks for the pointer @pfaffman. Unfortunately not even [safe mode](https://meta.discourse.org/t/53504?silent=true) with all three things disabled helped me with my issue.
---
### Author:  [@leonardo](https://meta.discourse.org/u/leonardo)
#### Post date: [30 juni 2023 om 13:15 UTC](https://meta.discourse.org/t/profile-picture-avatar-and-site-setting-uploads-are-not-working/270122/4 "2023-06-30T13:15:26Z")
Hi Christian!
This looks to be an issue introduced by a routine dependent library upgrade, but it should be already fixed in `tests-passed`. Upgrading your Discourse to `tests-passed` should fix it.
EDIT: apologies! I missed the fact that you’re hosted by us. The fix was deployed to your site 3h ago so you shouldn’t be seeing the issue anymore; let us know otherwise.
---
### Author:  [@BabyfaceTester](https://meta.discourse.org/u/BabyfaceTester)
#### Post date: [30 juni 2023 om 22:55 UTC](https://meta.discourse.org/t/profile-picture-avatar-and-site-setting-uploads-are-not-working/270122/5 "2023-06-30T22:55:40Z")
Hi, I am also experiencing a similar issue. When I tried to upload my logos, the uploading prompt stayed at 0% for hours. On checking my console, I found this error message: Could not load content for [https://global.discourse-cdn.com/business4/assets/assets/chunk.49.9de9d8d2c09c7578e43b.js](https://global.discourse-cdn.com/business4/assets/assets/chunk.49.9de9d8d2c09c7578e43b.js) (HTTP error: status code 403, net::ERR\_HTTP\_RESPONSE\_CODE\_FAILURE).
I’d appreciate any help I can get on this.
---
### Author:  [@tshenry](https://meta.discourse.org/u/tshenry)
#### Post date: [1 juli 2023 om 01:35 UTC](https://meta.discourse.org/t/profile-picture-avatar-and-site-setting-uploads-are-not-working/270122/6 "2023-07-01T01:35:05Z")
It looks like we may still have a spot to fix that affects contexts like avatar and site setting uploads. We’ll sort it out ASAP.
---
### Author:  [@twofoursixeight](https://meta.discourse.org/u/twofoursixeight)
#### Post date: [1 juli 2023 om 01:56 UTC](https://meta.discourse.org/t/profile-picture-avatar-and-site-setting-uploads-are-not-working/270122/7 "2023-07-01T01:56:03Z")
Appear to be having the same issue here on Meta
---
### Author:  [@Zen\_Crypto\_Evan\_Ezqu](https://meta.discourse.org/u/Zen_Crypto_Evan_Ezqu)
#### Post date: [1 juli 2023 om 09:23 UTC](https://meta.discourse.org/t/profile-picture-avatar-and-site-setting-uploads-are-not-working/270122/8 "2023-07-01T09:23:22Z")
> [@stchris](#):
>
> I doubt this is a generic Discourse bug, but perhaps more related to our instance?
I think it just might be a generic Discourse bug. Today, we tried to upload images for new badge icons and have the same problem. Upload stuck at 0%.
Hoping this gets fixed.
---
### Author:  [@tshenry](https://meta.discourse.org/u/tshenry)
#### Post date: [3 juli 2023 om 20:10 UTC](https://meta.discourse.org/t/profile-picture-avatar-and-site-setting-uploads-are-not-working/270122/10 "2023-07-03T20:10:04Z")
Thanks for the reports everyone. The fix for this is in place and will make it to your sites the next time you update. If you are a customer of ours, you should have the fix already.
---
### Author:  [@tshenry](https://meta.discourse.org/u/tshenry)
#### Post date: [4 juli 2023 om 15:00 UTC](https://meta.discourse.org/t/profile-picture-avatar-and-site-setting-uploads-are-not-working/270122/11 "2023-07-04T15:00:20Z")
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