# Prompt when hitting New Topic / Reply Button first time

**URL:** https://meta.discourse.org/t/prompt-when-hitting-new-topic-reply-button-first-time/111236
**Category:** Feature
**Created:** [March 11, 2019, 2:30am UTC](https://meta.discourse.org/t/prompt-when-hitting-new-topic-reply-button-first-time/111236 "2019-03-11T02:30:53Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![jrgong](https://avatars.discourse-cdn.com/v4/letter/j/c57346/32.png) [@jrgong](https://meta.discourse.org/u/jrgong)
#### Post date: [March 11, 2019, 2:30am UTC](https://meta.discourse.org/t/prompt-when-hitting-new-topic-reply-button-first-time/111236/1 "2019-03-11T02:30:53Z")

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Hey guys

I have a few long topics where newbies can post their questions. Yet I want to make sure that long time members don’t get annoyed by evergreen questions. Although I advice members to read the first topic and read the resources there first, many still rather opt for asking their question instead. So far I haven’t found a user-friendly way or incentive to point them to a beginner article or FAQ.

**How about a feature to configure a lightbox prompt when the user hits a “New Topic” or “Reply” button?**

That way you can provide a short text and a few links for the user to point him to helpful resources.

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### Author: ![HAWK](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/hawk/32/86627_2.png) [@HAWK](https://meta.discourse.org/u/HAWK)
#### Post date: [March 11, 2019, 3:37am UTC](https://meta.discourse.org/t/prompt-when-hitting-new-topic-reply-button-first-time/111236/2 "2019-03-11T03:37:13Z")

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> [@jrgong](#):
>
> How about a feature to configure a lightbox prompt when the user hits a “New Topic” or “Reply” button?

That’s exactly what our just in time messaging does. Search for `education.new-reply` and `education.new-topic` under Customize \> Text

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### Author: ![jrgong](https://avatars.discourse-cdn.com/v4/letter/j/c57346/32.png) [@jrgong](https://meta.discourse.org/u/jrgong)
#### Post date: [March 11, 2019, 3:48am UTC](https://meta.discourse.org/t/prompt-when-hitting-new-topic-reply-button-first-time/111236/3 "2019-03-11T03:48:49Z")

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That’s awesome, I did not know such feature exists.

Is there any way to configure it for individually per topic?

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### Author: ![HAWK](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/hawk/32/86627_2.png) [@HAWK](https://meta.discourse.org/u/HAWK)
#### Post date: [March 11, 2019, 3:49am UTC](https://meta.discourse.org/t/prompt-when-hitting-new-topic-reply-button-first-time/111236/4 "2019-03-11T03:49:36Z")

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Nope, afraid not! Can you explain the use-case?

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### Author: ![jrgong](https://avatars.discourse-cdn.com/v4/letter/j/c57346/32.png) [@jrgong](https://meta.discourse.org/u/jrgong)
#### Post date: [March 11, 2019, 4:30am UTC](https://meta.discourse.org/t/prompt-when-hitting-new-topic-reply-button-first-time/111236/5 "2019-03-11T04:30:36Z")

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I have multiple topics each with hundreds of posts where beginners (tl0) can post their questions.  
Often those questions have been answered before. Hence we have FAQs which I want to point to. I see the user action of creating a new reply as the best time and place to provide him those resources.

Another use case is a quiz-like tool on my wordpress page. There ppl can self-diagnose what’s wrong with their plant. The link to the tool is in the first post. Hence new users often don’t see that the link is there and rather post a question “what’s wrong with my plant…” instead of using the tool.

With the prompt for replying to the topic the first time I can make sure that they have seen the tool available and use it before replying

In addition a topic-specific prompt can advise the user to put in crucial information about their case so that other users can actually give them advice (although a topic-specific template would be more helpful here)

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### Author: ![HAWK](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/hawk/32/86627_2.png) [@HAWK](https://meta.discourse.org/u/HAWK)
#### Post date: [March 11, 2019, 6:46am UTC](https://meta.discourse.org/t/prompt-when-hitting-new-topic-reply-button-first-time/111236/6 "2019-03-11T06:46:25Z")

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This is what suggested topics are for. If the question has been asked already it will come up in the JIT suggested topics list.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [March 11, 2019, 8:05am UTC](https://meta.discourse.org/t/prompt-when-hitting-new-topic-reply-button-first-time/111236/7 "2019-03-11T08:05:02Z")

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If it is category specific you can also set up a category topic template, but that is only valid for new _topics_, not replies.

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### Author: ![jrgong](https://avatars.discourse-cdn.com/v4/letter/j/c57346/32.png) [@jrgong](https://meta.discourse.org/u/jrgong)
#### Post date: [March 11, 2019, 9:41am UTC](https://meta.discourse.org/t/prompt-when-hitting-new-topic-reply-button-first-time/111236/8 "2019-03-11T09:41:59Z")

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I am aware and I am already using it for some categories where necessary ❤
