Iam getting following error when i tried run ./launcher rebuild app FAILED Pups::ExecError: su postgres -c ‘psql discourse -c “alter schema public owner to discourse;”’ failed with return # Location of failure: /usr/local/lib/ruby/gems/3.1.0/gems/pups-1.1.1/lib/pups/exec_command.rb:117:in `spawn’ exec failed with the params “su postgres -c ‘psql $db_name -c "alter schema public owner to $db_user;"’” bootstrap failed with exit code 2 ** FAILED TO BOOTSTRAP ** please scroll up and look for earlier error messages, there may be more than one. ./discourse-doctor may help diagnose the problem. 4079c40b96373f2f33049a30414bc383acf909fc3863bdb52a1a678a9f0cc9f7

I, [2023-02-11T18:58:30.949060 #1] INFO – : > sleep 5 2023-02-11 18:58:30.959 UTC [42] FATAL: data directory “/shared/postgres_data” has invalid permissions 2023-02-11 18:58:30.959 UTC [42] DETAIL: Permissions should be u=rwx (0700) or u=rwx,g=rx (0750). I, [2023-02-11T18:58:35.952167 #1] INFO – : I, [2023-02-11T18:58:35.952437 #1] INFO – : > su postgres -c ‘createdb discourse’ || true createdb: error: could not connect to database template1: connection to server on socket “/var/run/postgresql/.s.PGSQL.5432” failed: No such file or directory Is the server running locally and accepting connections on that socket? I, [2023-02-11T18:58:35.994953 #1] INFO – : I, [2023-02-11T18:58:35.995243 #1] INFO – : > su postgres -c ‘psql discourse -c “create user discourse;”’ || true psql: error: connection to server on socket “/var/run/postgresql/.s.PGSQL.5432” failed: No such file or directory Is the server running locally and accepting connections on that socket? I, [2023-02-11T18:58:36.036721 #1] INFO – : I, [2023-02-11T18:58:36.037043 #1] INFO – : > su postgres -c ‘psql discourse -c “grant all privileges on database discourse to discourse;”’ || true psql: error: connection to server on socket “/var/run/postgresql/.s.PGSQL.5432” failed: No such file or directory Is the server running locally and accepting connections on that socket? I, [2023-02-11T18:58:36.078384 #1] INFO – : I, [2023-02-11T18:58:36.078703 #1] INFO – : > su postgres -c ‘psql discourse -c “alter schema public owner to discourse;”’ psql: error: connection to server on socket “/var/run/postgresql/.s.PGSQL.5432” failed: No such file or directory Is the server running locally and accepting connections on that socket? I, [2023-02-11T18:58:36.120285 #1] INFO – : I, [2023-02-11T18:58:36.120682 #1] INFO – : Terminating async processes FAILED Pups::ExecError: su postgres -c ‘psql discourse -c “alter schema public owner to discourse;”’ failed with return # Location of failure: /usr/local/lib/ruby/gems/3.1.0/gems/pups-1.1.1/lib/pups/exec_command.rb:117:in `spawn’ exec failed with the params “su postgres -c ‘psql $db_name -c "alter schema public owner to $db_user;"’” bootstrap failed with exit code 2 ** FAILED TO BOOTSTRAP ** please scroll up and look for earlier error messages, there may be more than one. ./discourse-doctor may help diagnose the problem. 4c2225e9c667f9fc2b7b4f9bd26c03f243e877b123be1d41a3c57bf90c049595

I am nnot fully sure of the procedure but you might be able to load the site in safe mode. @JammyDodger can you link the procedure for safe mode?

[image] Dan DeMontmorency: can you link the procedure for safe mode? As you can see, “safe mode” is automatically converted into a link to the safe mode tutorial :slight_smile:

Awesome thank you. my spologies. canapin do you see something that might be causing this issue? at a guess maybe a formatting usdye in app.yml?

excerpt from safe mode topic. [image]Using Safe Mode to troubleshoot issues with themes and plugins Discourse has a “JavaScript Safe Mode” any user can use to isolate the root cause of a JavaScript issue caused by plugins, themes or theme components. To access safe mode go to: http://your-site-name/safe-mode for example this is the safe mode for meta

2023-02-11 19:20:40.842 UTC [42] FATAL: data directory “/shared/postgres_data” has invalid permissions 2023-02-11 19:20:40.842 UTC [42] DETAIL: Permissions should be u=rwx (0700) or u=rwx,g=rx (0750). I, [2023-02-11T19:20:45.834611 #1] INFO – : I, [2023-02-11T19:20:45.834887 #1] INFO – : > su postgres -c ‘createdb discourse’ || true createdb: error: could not connect to database template1: connection to server on socket “/var/run/postgresql/.s.PGSQL.5432” failed: No such file or directory Is the server running locally and accepting connections on that socket?

ypu may need to scroll up higher. Have you triedvthe safe mode procedure? Not sure if it will work in this case or not tbh.

Site completely down, even i added safemode its not working, site down app not running

Can you repost the $plugins goes here section of your app.yml? just be sure to pist it inside of “code” ending with “/code” replace quotes with “[” “]” Your app.yml cintent here - does nor trigger markdown

Pups::ExecError: su postgres -c 'psql discourse -c "alter schema public owner to discourse;"' failed with return

Product Support Self-hosting

Heliosurge (Dan DeMontmorency) February 11, 2023, 7:21pm 13

excerpt from safe mode topic.

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Pups::ExecError: su postgres -c 'psql discourse -c "alter schema public owner to discourse;"' failed with return

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