# Q2a import error **URL:** \ **Category:** Migration\ **Created:** [October 2, 2019, 6:18pm UTC](https://meta.discourse.org/t/q2a-import-error/130063 "2019-10-02T18:18:18Z")\ **Posts on this page:** 1\ **Showing post:** 1
**Author:** ![sat](https://avatars.discourse-cdn.com/v4/letter/s/22d042/32.png) [@sat](https://meta.discourse.org/u/sat)\ **Post date:** [October 2, 2019, 6:18pm UTC](https://meta.discourse.org/t/q2a-import-error/130063/1 "2019-10-02T18:18:18Z")
I’m using [this q2a import]([https://gist.github.com/[Communiteq](https://www.communiteq.com)](https://gist.github.com/%5BCommuniteq%5D(https://www.communiteq.com)) (formerly DiscourseHosting)/769eff2014d5482f0ab776de03dc3349) script and see below error. Please help to fix this issue. Is it problem with my userbase or script. How to fix. Thanks! ```plaintext Loading existing groups... Loading existing users... Loading existing categories... Loading existing posts... Loading existing topics... importing users 80 / 447 ( 17.9%) [208 items/min] Traceback (most recent call last): 12: from script/import_scripts/question2answer.rb:601:in `
' 11: from /var/www/discourse/script/import_scripts/base.rb:47:in `perform' 10: from script/import_scripts/question2answer.rb:70:in `execute' 9: from script/import_scripts/question2answer.rb:89:in `import_users' 8: from /var/www/discourse/script/import_scripts/base.rb:877:in `batches' 7: from /var/www/discourse/script/import_scripts/base.rb:877:in `loop' 6: from /var/www/discourse/script/import_scripts/base.rb:878:in `block in batches' 5: from script/import_scripts/question2answer.rb:106:in `block in import_users' 4: from /var/www/discourse/script/import_scripts/base.rb:247:in `create_users' 3: from /var/www/discourse/script/import_scripts/base.rb:247:in `each' 2: from /var/www/discourse/script/import_scripts/base.rb:259:in `block in create_users' 1: from /var/www/discourse/script/import_scripts/base.rb:290:in `create_user' /var/www/discourse/script/import_scripts/base.rb:393:in `find_existing_user': undefined method `downcase' for nil:NilClass (NoMethodError) ``` --- _[View the full topic](https://meta.discourse.org/t/q2a-import-error/130063)._