# Question about Group Message Inboxes (e.g. trust\_level\_2)

**URL:** https://meta.discourse.org/t/question-about-group-message-inboxes-e-g-trust-level-2/360575
**Category:** Support
**Tags:** personal-messages
**Created:** [April 6, 2025, 12:03am UTC](https://meta.discourse.org/t/question-about-group-message-inboxes-e-g-trust-level-2/360575 "2025-04-06T00:03:22Z")
**Posts on this page:** 1
**Showing post:** 1

<div class="post-metadata">

### Author: ![haydenjames](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/haydenjames/32/255678_2.png) [@haydenjames](https://meta.discourse.org/u/haydenjames)
#### Post date: [April 6, 2025, 12:03am UTC](https://meta.discourse.org/t/question-about-group-message-inboxes-e-g-trust-level-2/360575/1 "2025-04-06T00:03:22Z")

</div>

I found a related thread here:

> [@Labelling group inboxes with group full names](https://meta.discourse.org/t/labelling-group-inboxes-with-group-full-names/88600):
>
> I’d like to suggest an improvement to the messages inbox… It would be great if we could show (i.e. prioritise or even only show) the group full names in the messages inbox (rather than the @groupnames). This is an example of how it looks right now … As you can see, the menu items are not natural-language and difficult to read. Labelling the group inboxes using the @groupname is far from ideal, since the @groupnames allow-no-spaces and are all-lower-case. As you can see from this ex…

Ok, so here’s what I did that created an issue or at least something I’m trying to understand:

I went to **Groups \> Trust Level 2 \> Message** and sent a message to the group.

 ![image](https://global.discourse-cdn.com/meta/original/4X/e/8/d/e8d0661e6270886683104a97c1b8d13d994bfbfc.png)

However, it seems this added a new group inbox for **all 80+ members** of the Trust Level 2 group (pathetic numbers, I know 😄). Even after deleting the message, I impersonated a TL2 test user and saw that the group inbox (e.g. `trust_level_2`) still shows up in their Messages UI (even though messages is empty/deleted):

 ![The image displays a list of emails within an inbox, with "trust_level_2" highlighted. (Captioned by AI)](https://global.discourse-cdn.com/meta/original/4X/8/c/f/8cf79d7df378e12fc8f13d7cd205f0086f64e40b.png)

 ![The image shows a Slack interface displaying a message screen with tabs for activity, notifications, and messages, and a section indicating "You don't have any messages" with options for filtering by trust level and sorting by latest or unread messages. (Captioned by AI)](https://global.discourse-cdn.com/meta/original/4X/a/6/6/a66c30d23731f8626d701ab82c896cbdb93b526f.png)

**Questions:**

1. How can I revert this so that it goes beck to only showing the single “Inbox” under messages?
2. Will this group inbox now _always_ appear for all TL2 members even though empty?
3. Can admins or users configure things so that these group inboxes don’t show up permanently?
4. Can these group inboxes be nested under the main `Inbox`?

Trying to prevent clutter or confusion for group members.

Thanks!

---

_[View the full topic](https://meta.discourse.org/t/question-about-group-message-inboxes-e-g-trust-level-2/360575)._