# Quote formatting of support category template

**URL:** https://meta.discourse.org/t/quote-formatting-of-support-category-template/383724
**Category:** Site feedback
**Created:** [September 23, 2025, 4:05pm UTC](https://meta.discourse.org/t/quote-formatting-of-support-category-template/383724 "2025-09-23T16:05:58Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [October 10, 2025, 9:28pm UTC](https://meta.discourse.org/t/quote-formatting-of-support-category-template/383724/2 "2025-10-10T21:28:58Z")

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That’s an interesting theory! I’m going to just remove the category template for now. Maybe we can find a better, less cumbersome way to educate new members to use search before posting.

@chapoi and I were also talking in chat this week about updating the support [category description](https://meta.discourse.org/t/about-the-support-category/389), which currently reads like this:

> [@About the Support category](https://meta.discourse.org/t/about-the-support-category/389/1):
>
> The category for general support questions on using your Discourse site.
> 
> For more specific sysadmin issues use #installation::category, and for discussions on how to create customizations for your site use #Development. 👍

The first part shows up on the support category banner, and is not very informative.

 ![Screenshot 2025-10-10 at 2.14.45 PM](https://global.discourse-cdn.com/meta/original/4X/c/2/e/c2e5cdc52419eab977990f342cf7528240d00cdb.png)

I just changed it to the below and welcome feedback!

> [@About the Support category](https://meta.discourse.org/t/about-the-support-category/389/1):
>
> Before posting here, please try [searching](https://meta.discourse.org/search), reading the [documentation](https://meta.discourse.org/docs) and [asking our AI bot](https://ask.discourse.com).
> 
> To help others help you, include as much detail as you can about the issue, what you have tried, and what is occurring.

 ![Screenshot 2025-10-10 at 2.31.55 PM](https://global.discourse-cdn.com/meta/original/4X/f/1/9/f199bf1a6e95c3a062cef4cd586ebeb8ebad0346.png)

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