# Quote formatting of support category template

**URL:** https://meta.discourse.org/t/quote-formatting-of-support-category-template/383724
**Category:** Site feedback
**Created:** [September 23, 2025, 4:05pm UTC](https://meta.discourse.org/t/quote-formatting-of-support-category-template/383724 "2025-09-23T16:05:58Z")
**Posts on this page:** 1
**Showing post:** 9

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### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [October 14, 2025, 6:52pm UTC](https://meta.discourse.org/t/quote-formatting-of-support-category-template/383724/9 "2025-10-14T18:52:01Z")

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> [@tobiaseigen](#):
>
> I think it’s a good idea because it disappears when you start typing and doesn’t cause stray instructions

I think it depends on the use case. It works well for a short template like the one that was used in support, but I think for longer templates like in #Marketplace it wouldn’t be that helpful if the template disappeared once you enter the first character. For me, the text in the body in marketplace topics is a good compromise between a placeholder that disappears when you start typing and a template with fixed fields like the #form-templates offer.

Though I wonder if telling users to search every time they create a topic makes a difference. Do people really read that every time they create a topic?  
Telling users to search is something I’d more likely tell them the first times they are posting. For example, in the [jit composer message](https://meta.discourse.org/t/composer-popup-messages-guide/317734#p-1565123-educate-new-topic-3) shown on the first few topics you create. “Please search” is kind of like “please chose a meaningful title”.

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