# Reactions Not Showing Options for Some Users
**URL:** https://meta.discourse.org/t/reactions-not-showing-options-for-some-users/295947
**Category:** Support
**Tags:** reactions
**Created:** [February 19, 2024, 6:17pm UTC](https://meta.discourse.org/t/reactions-not-showing-options-for-some-users/295947 "2024-02-19T18:17:30Z")
**Posts on this page:** 14
**Page:** 1
### Author:  [@pmcpa](https://meta.discourse.org/u/pmcpa)
#### Post date: [February 19, 2024, 6:17pm UTC](https://meta.discourse.org/t/reactions-not-showing-options-for-some-users/295947/1 "2024-02-19T18:17:31Z")
We’ve encountered this before, but it is now starting to effect additional users with more recent updates.
Some users (All using FireFox Latest build 122.0.1 (64-bit)) have no reaction options on posts, only Heart. Hovering over a post Heart only shows the Alt Text.
This does not seem to be a Discourse plugin/install issue. Once a user is effected (I am on ONE PC (brand new out of the box)) it affects this user on ALL DISCOURSE instances.
Example:
This is a new out of the box Surface Pro, I have only Heart reactions on two separate self hosted installs (both updated last week), AND same here on meta, ONLY Heart.
I can open Chrome on the same pc and I have all reaction options.
I can open Firefox on a different pc and my Android phone and I have all reaction options.
This only seems to affect a very small subset of users, but myself and another user who did have access to all reactions have now seen the issue as of this week.
I know this is a needle in a haystack hunt, but thoughts?
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### Author:  [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [February 19, 2024, 6:22pm UTC](https://meta.discourse.org/t/reactions-not-showing-options-for-some-users/295947/2 "2024-02-19T18:22:31Z")
Do you see any errors in the [browser console](https://firefox-source-docs.mozilla.org/devtools-user/browser_console/index.html)?
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### Author:  [@pmcpa](https://meta.discourse.org/u/pmcpa)
#### Post date: [February 19, 2024, 6:31pm UTC](https://meta.discourse.org/t/reactions-not-showing-options-for-some-users/295947/3 "2024-02-19T18:31:13Z")
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### Author:  [@justanotherperson](https://meta.discourse.org/u/justanotherperson)
#### Post date: [February 19, 2024, 7:01pm UTC](https://meta.discourse.org/t/reactions-not-showing-options-for-some-users/295947/4 "2024-02-19T19:01:05Z")
Maybe it’s a problem with Firefox? Also, I don’t have the reaction button either, and I’m on an iPad with the Google app… Alternatively, it could be a trust level thing but that’s highly doubtful.
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### Author:  [@pmcpa](https://meta.discourse.org/u/pmcpa)
#### Post date: [February 19, 2024, 7:08pm UTC](https://meta.discourse.org/t/reactions-not-showing-options-for-some-users/295947/5 "2024-02-19T19:08:23Z")
> [@justanotherperson](#):
>
> Maybe it’s a problem with Firefox?
That’s my working theory, but considering it effects the same version of firefox differently across different machines under the same account, it’s a head scratcher
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### Author:  [@justanotherperson](https://meta.discourse.org/u/justanotherperson)
#### Post date: [February 19, 2024, 7:10pm UTC](https://meta.discourse.org/t/reactions-not-showing-options-for-some-users/295947/6 "2024-02-19T19:10:26Z")
Maybe it’s something else. In my last post, I noted that I didn’’t have the reaction button either despite the fact I’m using Google. I’ll ask my friends there later.
Edit: Shows up now!
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### Author:  [@pmcpa](https://meta.discourse.org/u/pmcpa)
#### Post date: [February 19, 2024, 7:25pm UTC](https://meta.discourse.org/t/reactions-not-showing-options-for-some-users/295947/7 "2024-02-19T19:25:14Z")
From an additional user
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### Author:  [@Lilly](https://meta.discourse.org/u/Lilly)
#### Post date: [February 19, 2024, 7:28pm UTC](https://meta.discourse.org/t/reactions-not-showing-options-for-some-users/295947/8 "2024-02-19T19:28:16Z")
tell the user to try private browsing. it’s probably a firefox extension.
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### Author:  [@pmcpa](https://meta.discourse.org/u/pmcpa)
#### Post date: [February 19, 2024, 7:31pm UTC](https://meta.discourse.org/t/reactions-not-showing-options-for-some-users/295947/9 "2024-02-19T19:31:21Z")
> [@Lilly](#):
>
> tell the user to try private browsing.
Just tried that, same issue
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### Author:  [@twofoursixeight](https://meta.discourse.org/u/twofoursixeight)
#### Post date: [February 20, 2024, 3:43pm UTC](https://meta.discourse.org/t/reactions-not-showing-options-for-some-users/295947/10 "2024-02-20T15:43:17Z")
Have you reported this issue to the [firefox bug tracker?](https://bugzilla.mozilla.org/index.cgi) It may be an issue with the Firefox Browser.
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### Author:  [@pmcpa](https://meta.discourse.org/u/pmcpa)
#### Post date: [February 20, 2024, 7:47pm UTC](https://meta.discourse.org/t/reactions-not-showing-options-for-some-users/295947/11 "2024-02-20T19:47:44Z")
It is the next step, but since it only effects discourse this is my first stop.
When discourse can say, yeah, it’s a FF issue, and here’s what is causing it, I can push a bug report with more detailed information
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### Author:  [@pmcpa](https://meta.discourse.org/u/pmcpa)
#### Post date: [February 20, 2024, 8:32pm UTC](https://meta.discourse.org/t/reactions-not-showing-options-for-some-users/295947/12 "2024-02-20T20:32:37Z")
Almighty, Latest version of FF fixed it for me, 123.0 (64-bit), Checking with the effected users
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### Author:  [@pmcpa](https://meta.discourse.org/u/pmcpa)
#### Post date: [February 21, 2024, 12:27am UTC](https://meta.discourse.org/t/reactions-not-showing-options-for-some-users/295947/13 "2024-02-21T00:27:28Z")
Checking with all effected users, 123.0 FF seems to have fixed this issue, one user had been experiencing it for over a year.
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### Author:  [@Lilly](https://meta.discourse.org/u/Lilly)
#### Post date: [February 21, 2024, 12:27am UTC](https://meta.discourse.org/t/reactions-not-showing-options-for-some-users/295947/14 "2024-02-21T00:27:59Z")