# Reason in the email sent to moderators when a user is automatically silenced not always correct
**URL:** https://meta.discourse.org/t/reason-in-the-email-sent-to-moderators-when-a-user-is-automatically-silenced-not-always-correct/386537
**Category:** Bug
**Tags:** moderation, email, fixed
**Created:** [October 23, 2025, 2:54pm UTC](https://meta.discourse.org/t/reason-in-the-email-sent-to-moderators-when-a-user-is-automatically-silenced-not-always-correct/386537 "2025-10-23T14:54:11Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@T\_Disco](https://meta.discourse.org/u/T_Disco)
#### Post date: [October 23, 2025, 2:54pm UTC](https://meta.discourse.org/t/reason-in-the-email-sent-to-moderators-when-a-user-is-automatically-silenced-not-always-correct/386537/1 "2025-10-23T14:54:11Z")
This is the line of text in the email:
“The new user x was automatically silenced because multiple users flagged x’s post(s).”
In this instance the user was automatically silenced because the new user typed too fast - not because multiple users flagged the post.
(The site setting ‘Notify mods when user silenced’ is ticked.)
Installed version: 3.6.0.beta2-latest (f51960287f)
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### Author:  [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [October 23, 2025, 2:59pm UTC](https://meta.discourse.org/t/reason-in-the-email-sent-to-moderators-when-a-user-is-automatically-silenced-not-always-correct/386537/2 "2025-10-23T14:59:55Z")
I had that happen recently on my forum, too. It was quite confusing, especially because the message tells you to check the review queue, which is empty.
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### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [November 6, 2025, 12:04am UTC](https://meta.discourse.org/t/reason-in-the-email-sent-to-moderators-when-a-user-is-automatically-silenced-not-always-correct/386537/4 "2025-11-06T00:04:18Z")
The staff xp team are working through reviewables at the moment, I alerted them of this topic.
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### Author:  [@haydenjames](https://meta.discourse.org/u/haydenjames)
#### Post date: [November 11, 2025, 11:39am UTC](https://meta.discourse.org/t/reason-in-the-email-sent-to-moderators-when-a-user-is-automatically-silenced-not-always-correct/386537/7 "2025-11-11T11:39:03Z")
Just happened. However, I made a lot of settings changes yesterday to help with the spam issue we have, and so I’m pretty sure this was due to one or more of the settings I changed. Reverting them for now.
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### Author:  [@kris.kotlarek](https://meta.discourse.org/u/kris.kotlarek)
#### Post date: [November 11, 2025, 12:19pm UTC](https://meta.discourse.org/t/reason-in-the-email-sent-to-moderators-when-a-user-is-automatically-silenced-not-always-correct/386537/8 "2025-11-11T12:19:43Z")
Thank you for reporting this bug. I have an open PR with the fix; I will try to merge it tomorrow.
[https://github.com/discourse/discourse/pull/35898](https://github.com/discourse/discourse/pull/35898)
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### Author:  [@sam](https://meta.discourse.org/u/sam)
#### Post date: [November 12, 2025, 12:52am UTC](https://meta.discourse.org/t/reason-in-the-email-sent-to-moderators-when-a-user-is-automatically-silenced-not-always-correct/386537/9 "2025-11-12T00:52:40Z")