# Rebuild Failed, please help!

**URL:** https://meta.discourse.org/t/rebuild-failed-please-help/240037
**Category:** Self-hosting
**Created:** [September 26, 2022, 12:52am UTC](https://meta.discourse.org/t/rebuild-failed-please-help/240037 "2022-09-26T00:52:51Z")
**Posts on this page:** 8
**Page:** 1

<div class="post-metadata">

### Author: ![davidkingham](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/davidkingham/32/119528_2.png) [@davidkingham](https://meta.discourse.org/u/davidkingham)
#### Post date: [September 26, 2022, 12:52am UTC](https://meta.discourse.org/t/rebuild-failed-please-help/240037/1 "2022-09-26T00:52:51Z")

</div>

I did a rebuild tonight, and it failed, I disabled all plugins, and it is still failing, unfortunately. It appears some of the gems may not be updating properly. @pfaffman I may need your assistance on this.

```plaintext
FAILED
--------------------
Pups::ExecError: cd /var/www/discourse && su discourse -c 'bundle install --deployment --retry 3 --jobs 4 --verbose --without test development' failed with return #<Process::Status: pid 367 exit 5>
Location of failure: /usr/local/lib/ruby/gems/2.7.0/gems/pups-1.1.1/lib/pups/exec_command.rb:117:in `spawn'
exec failed with the params {"cd"=>"$home", "hook"=>"bundle_exec", "cmd"=>["su discourse -c 'bundle install --deployment --retry 3 --jobs 4 --verbose --without test development'"]}
bootstrap failed with exit code 5
**FAILED TO BOOTSTRAP** please scroll up and look for earlier error messages, there may be more than one.
./discourse-doctor may help diagnose the problem.

```

```plaintext
I, [2022-09-26T00:37:54.244078 #1] INFO -- : Terminating async processes
I, [2022-09-26T00:37:54.244262 #1] INFO -- : Sending INT to HOME=/var/lib/postgresql USER=postgres exec chpst -u postgres:postgres:ssl-cert -U postgres:postgres:ssl-cert /usr/lib/postgresql/13/bin/postmaster -D /etc/postgresql/13/main pid: 41
2022-09-26 00:37:54.244 UTC [41] LOG: received fast shutdown request
I, [2022-09-26T00:37:54.244884 #1] INFO -- : Sending TERM to exec chpst -u redis -U redis /usr/bin/redis-server /etc/redis/redis.conf pid: 102
102:signal-handler (1664152674) Received SIGTERM scheduling shutdown...
2022-09-26 00:37:54.247 UTC [41] LOG: aborting any active transactions
2022-09-26 00:37:54.250 UTC [41] LOG: background worker "logical replication launcher" (PID 50) exited with exit code 1
2022-09-26 00:37:54.253 UTC [45] LOG: shutting down
102:M 26 Sep 2022 00:37:54.271 # User requested shutdown...
102:M 26 Sep 2022 00:37:54.271 * Saving the final RDB snapshot before exiting.
2022-09-26 00:37:54.274 UTC [41] LOG: database system is shut down
102:M 26 Sep 2022 00:37:55.122 * DB saved on disk
102:M 26 Sep 2022 00:37:55.122 # Redis is now ready to exit, bye bye...

```

```plaintext
Retrying download gem from https://rubygems.org/ due to error (2/4): Gem::RemoteFetcher::FetchError Net::OpenTimeout: execution expired (https://rubygems.org/gems/msgpack-1.5.6.gem)
Retrying download gem from https://rubygems.org/ due to error (2/4): Gem::RemoteFetcher::FetchError Net::OpenTimeout: execution expired (https://rubygems.org/gems/image_size-3.1.0.gem)
Retrying download gem from https://rubygems.org/ due to error (2/4): Gem::RemoteFetcher::FetchError Net::OpenTimeout: execution expired (https://rubygems.org/gems/logster-2.11.3.gem)
Retrying download gem from https://rubygems.org/ due to error (2/4): Gem::RemoteFetcher::FetchError Net::OpenTimeout: execution expired (https://rubygems.org/gems/version_gem-1.1.0.gem)
Retrying download gem from https://rubygems.org/ due to error (3/4): Gem::RemoteFetcher::FetchError Net::OpenTimeout: execution expired (https://rubygems.org/gems/msgpack-1.5.6.gem)
Retrying download gem from https://rubygems.org/ due to error (3/4): Gem::RemoteFetcher::FetchError Net::OpenTimeout: execution expired (https://rubygems.org/gems/image_size-3.1.0.gem)
Retrying download gem from https://rubygems.org/ due to error (3/4): Gem::RemoteFetcher::FetchError Net::OpenTimeout: execution expired (https://rubygems.org/gems/logster-2.11.3.gem)
Retrying download gem from https://rubygems.org/ due to error (2/4): Gem::RemoteFetcher::FetchError Net::OpenTimeout: execution expired (https://rubygems.org/gems/stackprof-0.2.21.gem)
Retrying download gem from https://rubygems.org/ due to error (4/4): Gem::RemoteFetcher::FetchError Net::OpenTimeout: execution expired (https://rubygems.org/gems/image_size-3.1.0.gem)
Retrying download gem from https://rubygems.org/ due to error (2/4): Gem::RemoteFetcher::FetchError Net::OpenTimeout: execution expired (https://rubygems.org/gems/omniauth-1.9.2.gem)
Retrying download gem from https://rubygems.org/ due to error (2/4): Gem::RemoteFetcher::FetchError Net::OpenTimeout: execution expired (https://rubygems.org/gems/oauth-tty-1.0.3.gem)
Retrying download gem from https://rubygems.org/ due to error (3/4): Gem::RemoteFetcher::FetchError Net::OpenTimeout: execution expired (https://rubygems.org/gems/stackprof-0.2.21.gem)
Retrying download gem from https://rubygems.org/ due to error (2/4): Gem::RemoteFetcher::FetchError Net::OpenTimeout: execution expired (https://rubygems.org/gems/loofah-2.19.0.gem)
Retrying download gem from https://rubygems.org/ due to error (2/4): Gem::RemoteFetcher::FetchError Net::OpenTimeout: execution expired (https://rubygems.org/gems/css_parser-1.12.0.gem)
Retrying download gem from https://rubygems.org/ due to error (3/4): Gem::RemoteFetcher::FetchError Net::OpenTimeout: execution expired (https://rubygems.org/gems/oauth-tty-1.0.3.gem)
Retrying download gem from https://rubygems.org/ due to error (4/4): Gem::RemoteFetcher::FetchError Net::OpenTimeout: execution expired (https://rubygems.org/gems/stackprof-0.2.21.gem)
Retrying download gem from https://rubygems.org/ due to error (3/4): Gem::RemoteFetcher::FetchError Net::OpenTimeout: execution expired (https://rubygems.org/gems/loofah-2.19.0.gem)
Retrying download gem from https://rubygems.org/ due to error (3/4): Gem::RemoteFetcher::FetchError Net::OpenTimeout: execution expired (https://rubygems.org/gems/css_parser-1.12.0.gem)
Retrying download gem from https://rubygems.org/ due to error (4/4): Gem::RemoteFetcher::FetchError Net::OpenTimeout: execution expired (https://rubygems.org/gems/oauth-tty-1.0.3.gem)
Retrying download gem from https://rubygems.org/ due to error (4/4): Gem::RemoteFetcher::FetchError Net::OpenTimeout: execution expired (https://rubygems.org/gems/loofah-2.19.0.gem)
Bundler::InstallError: Bundler::HTTPError: Could not download gem from https://rubygems.org/ due to underlying error <Net::OpenTimeout: execution expired (https://rubygems.org/gems/oauth-tty-1.0.3.gem)>
  /usr/local/lib/ruby/gems/2.7.0/gems/bundler-2.3.18/lib/bundler/rubygems_integration.rb:497:in `rescue in download_gem'
  /usr/local/lib/ruby/gems/2.7.0/gems/bundler-2.3.18/lib/bundler/rubygems_integration.rb:469:in `download_gem'
  /usr/local/lib/ruby/gems/2.7.0/gems/bundler-2.3.18/lib/bundler/source/rubygems.rb:539:in `download_gem'
  /usr/local/lib/ruby/gems/2.7.0/gems/bundler-2.3.18/lib/bundler/source/rubygems.rb:488:in `fetch_gem'
  /usr/local/lib/ruby/gems/2.7.0/gems/bundler-2.3.18/lib/bundler/source/rubygems.rb:465:in `fetch_gem_if_possible'
  /usr/local/lib/ruby/gems/2.7.0/gems/bundler-2.3.18/lib/bundler/source/rubygems.rb:158:in `install'
  /usr/local/lib/ruby/gems/2.7.0/gems/bundler-2.3.18/lib/bundler/installer/gem_installer.rb:54:in `install'
  /usr/local/lib/ruby/gems/2.7.0/gems/bundler-2.3.18/lib/bundler/installer/gem_installer.rb:16:in `install_from_spec'
  /usr/local/lib/ruby/gems/2.7.0/gems/bundler-2.3.18/lib/bundler/installer/parallel_installer.rb:186:in `do_install'
  /usr/local/lib/ruby/gems/2.7.0/gems/bundler-2.3.18/lib/bundler/installer/parallel_installer.rb:177:in `block in worker_pool'
  /usr/local/lib/ruby/gems/2.7.0/gems/bundler-2.3.18/lib/bundler/worker.rb:62:in `apply_func'
  /usr/local/lib/ruby/gems/2.7.0/gems/bundler-2.3.18/lib/bundler/worker.rb:57:in `block in process_queue'
  /usr/local/lib/ruby/gems/2.7.0/gems/bundler-2.3.18/lib/bundler/worker.rb:54:in `loop'
  /usr/local/lib/ruby/gems/2.7.0/gems/bundler-2.3.18/lib/bundler/worker.rb:54:in `process_queue'
  /usr/local/lib/ruby/gems/2.7.0/gems/bundler-2.3.18/lib/bundler/worker.rb:91:in `block (2 levels) in create_threads'

```

---

<div class="post-metadata">

### Author: ![Stephen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stephen/32/95011_2.png) [@Stephen](https://meta.discourse.org/u/Stephen)
#### Post date: [September 26, 2022, 12:56am UTC](https://meta.discourse.org/t/rebuild-failed-please-help/240037/2 "2022-09-26T00:56:51Z")

</div>

If requests to rubygems are timing out then that’s likely a problem at their end.

Have you successfully restarted the existing container?

I’m assuming other DNS requests from the server are succeeding?

---

<div class="post-metadata">

### Author: ![davidkingham](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/davidkingham/32/119528_2.png) [@davidkingham](https://meta.discourse.org/u/davidkingham)
#### Post date: [September 26, 2022, 12:59am UTC](https://meta.discourse.org/t/rebuild-failed-please-help/240037/3 "2022-09-26T00:59:11Z")

</div>

No, I have not been able to start the container

Here’s my output from `gem env` fyi

```plaintext
RubyGems Environment:
  - RUBYGEMS VERSION: 2.5.2.1
  - RUBY VERSION: 2.3.1 (2016-04-26 patchlevel 112) [x86_64-linux-gnu]
  - INSTALLATION DIRECTORY: /var/lib/gems/2.3.0
  - USER INSTALLATION DIRECTORY: /root/.gem/ruby/2.3.0
  - RUBY EXECUTABLE: /usr/bin/ruby2.3
  - EXECUTABLE DIRECTORY: /usr/local/bin
  - SPEC CACHE DIRECTORY: /root/.gem/specs
  - SYSTEM CONFIGURATION DIRECTORY: /etc
  - RUBYGEMS PLATFORMS:
    - ruby
    - x86_64-linux
  - GEM PATHS:
     - /var/lib/gems/2.3.0
     - /root/.gem/ruby/2.3.0
     - /usr/lib/x86_64-linux-gnu/rubygems-integration/2.3.0
     - /usr/share/rubygems-integration/2.3.0
     - /usr/share/rubygems-integration/all
  - GEM CONFIGURATION:
     - :update_sources => true
     - :verbose => true
     - :backtrace => false
     - :bulk_threshold => 1000
  - REMOTE SOURCES:
     - https://rubygems.org/
  - SHELL PATH:
     - /usr/local/sbin
     - /usr/local/bin
     - /usr/sbin
     - /usr/bin
     - /sbin
     - /bin
     - /usr/games
     - /usr/local/games
     - /snap/bin

```

And it seems to be connecting:

```plaintext
root@community:/var/discourse# curl -O https://rubygems.org/gems/msgpack-1.5.6.gem
  % Total % Received % Xferd Average Speed Time Time Time Current
                                 Dload Upload Total Spent Left Speed
100 89600 100 89600 0 0 745k 0 --:--:-- --:--:-- --:--:-- 741k

```

---

<div class="post-metadata">

### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [September 26, 2022, 9:03pm UTC](https://meta.discourse.org/t/rebuild-failed-please-help/240037/4 "2022-09-26T21:03:01Z")

</div>

EDIT: Wrong. ~~Well, this was bizarre. It turns out that if you dont’ follow the instructions in [Discourse FontAwesome Pro](https://meta.discourse.org/t/discourse-fontawesome-pro/150871) and clone the plugin with the others instead of in a `after_code` stanza, you get these errors. I can’t explain why it worked before. I looked back through the instructions there to see if this was a change, but it hadn’t been changed recently.~~

---

<div class="post-metadata">

### Author: ![RGJ](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/rgj/32/523185_2.png) [@RGJ](https://meta.discourse.org/u/RGJ)
#### Post date: [September 27, 2022, 11:01am UTC](https://meta.discourse.org/t/rebuild-failed-please-help/240037/5 "2022-09-27T11:01:15Z")

</div>

> [@pfaffman](#):
>
> if you dont’ follow the instructions in [Discourse FontAwesome Pro](https://meta.discourse.org/t/discourse-fontawesome-pro/150871) and clone the plugin with the others instead of in a `after_code` stanza, you get these errors

I don’t understand what you’re saying Jay, the normal way of installing a plugin _is_ to clone it in an `after_code` block?

This works for me, I am curious what the bad configuration looks like?

```plaintext
## Plugins go here
## see https://meta.discourse.org/t/19157 for details
hooks:
  after_code:
    - exec:
        cd: $home/plugins
        cmd:
          - git clone https://github.com/discourse/docker_manager.git
          - git clone https://github.com/discourse/discourse-fontawesome-pro.git

```

---

<div class="post-metadata">

### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [September 27, 2022, 11:39am UTC](https://meta.discourse.org/t/rebuild-failed-please-help/240037/6 "2022-09-27T11:39:23Z")

</div>

Now I’m really confused. I never noticed which block the plugins are normally in. But I swear it didn’t work with the plugin with all of the others and then I added another after\_code block with the git clone and the install script.

I’ll see if I can break it again. 😕 😿

---

<div class="post-metadata">

### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [September 27, 2022, 8:04pm UTC](https://meta.discourse.org/t/rebuild-failed-please-help/240037/7 "2022-09-27T20:04:05Z")

</div>

Well, best I can tell, it was just rubygems rate limiting. I’m not quite sure how the brand new droplet I spun up was rate limited, but that, or a spurious issue with rubygems itself, is my best explanation.

---

<div class="post-metadata">

### Author: ![Chandra](https://avatars.discourse-cdn.com/v4/letter/c/57b2e6/32.png) [@Chandra](https://meta.discourse.org/u/Chandra)
#### Post date: [September 28, 2022, 4:08am UTC](https://meta.discourse.org/t/rebuild-failed-please-help/240037/8 "2022-09-28T04:08:52Z")

</div>

Try adding 127.0.0.1 to host dns.  
That worked for me for this error.
