# 接收员工类别的电子邮件失败

**URL:** https://meta.discourse.org/t/receiving-emails-to-staff-category-fails/84184
**Category:** Support
**Created:** [2018年三月29日 22:58 UTC](https://meta.discourse.org/t/receiving-emails-to-staff-category-fails/84184 "2018-03-29T22:58:37Z")
**Posts on this page:** 4
**Page:** 1

<div class="post-metadata">

### Author: ![ChrisBeach](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/chrisbeach/32/214628_2.png) [@ChrisBeach](https://meta.discourse.org/u/ChrisBeach)
#### Post date: [2018年三月29日 22:58 UTC](https://meta.discourse.org/t/receiving-emails-to-staff-category-fails/84184/1 "2018-03-29T22:58:37Z")

</div>

I have set up a category called “Team Inbox”, which handles emails to a polled email inbox (team@se23.life). It received mails from non-members of the forum and creates topics successfully in the category.

However, I found out today (by checking the email rejection log) that the team@se23.life / “Team Inbox” category isn’t handling incoming emails from registered users.

These incoming emails are rejected because the members don’t have permission to post in the category (it’s designed to be team only).

Any suggestions?

---

<div class="post-metadata">

### Author: ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [2018年四月1日 16:42 UTC](https://meta.discourse.org/t/receiving-emails-to-staff-category-fails/84184/2 "2018-04-01T16:42:26Z")

</div>

> [@ChrisBeach](#):
>
> Any suggestions?

Use a group inbox, not a secured category. Topics created via email from users with existing accounts are treated exactly the same as if the user posted on the site. As such, if a category has security members will not be able to post there.

We blogged about using a group inbox a few weeks ago in [How Does Team Discourse Use Discourse?](https://blog.discourse.org/2018/03/how-does-team-discourse-use-discourse/)

---

<div class="post-metadata">

### Author: ![ChrisBeach](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/chrisbeach/32/214628_2.png) [@ChrisBeach](https://meta.discourse.org/u/ChrisBeach)
#### Post date: [2018年四月1日 16:44 UTC](https://meta.discourse.org/t/receiving-emails-to-staff-category-fails/84184/3 "2018-04-01T16:44:50Z")

</div>

Thanks @jomaxro - I’ll give the group inbox a go

---

<div class="post-metadata">

### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [2024年六月8日 12:37 UTC](https://meta.discourse.org/t/receiving-emails-to-staff-category-fails/84184/4 "2024-06-08T12:37:35Z")

</div>

此主题已在 2262 天后自动关闭。不再允许回复。