# Recuperando-se de uma comunidade paranóica **URL:** \ **Category:** Community Building\ **Created:** [Janeiro 11, 2018, 12:20pm UTC](https://meta.discourse.org/t/recovering-from-a-paranoid-community/77745 "2018-01-11T12:20:24Z")\ **Posts on this page:** 1\ **Showing post:** 6
**Author:** ![jerdog](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jerdog/32/122843_2.png) [@jerdog](https://meta.discourse.org/u/jerdog)\ **Post date:** [Janeiro 11, 2018, 3:20pm UTC](https://meta.discourse.org/t/recovering-from-a-paranoid-community/77745/6 "2018-01-11T15:20:14Z")
So having spent over 10 years as part of, and in leadership in, the [XDA](https://forum.xda-developers.com) community I have seen my fair share of this sort of thing. One thing I have found to be extremely helpful is to recognize that quite often these type of responses come from the passion they have for the community/product/topic. Passion manifests itself in a lot of different ways for a lot of different people. If you can reach out to them personally, either via PM or getting on a call, and figure out what is driving their responses it _can_ go a long way to changing the tone - and even getting them involved to finding a solution is a good step. Notice I said “can” because sometimes you just can’t change their interaction or their feelings or their behavior/tone. At that point you need to have in place a public process for how you deal with it, and just do it. --- _[View the full topic](https://meta.discourse.org/t/recovering-from-a-paranoid-community/77745)._