# Recovery is disabled in the site Settings

**URL:** https://meta.discourse.org/t/recovery-is-disabled-in-the-site-settings/123045
**Category:** Self-hosting
**Created:** [7월 16, 2019, 7:30오전 UTC](https://meta.discourse.org/t/recovery-is-disabled-in-the-site-settings/123045 "2019-07-16T07:30:27Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![samsenwu](https://avatars.discourse-cdn.com/v4/letter/s/c68b51/32.png) [@samsenwu](https://meta.discourse.org/u/samsenwu)
#### Post date: [7월 16, 2019, 7:30오전 UTC](https://meta.discourse.org/t/recovery-is-disabled-in-the-site-settings/123045/1 "2019-07-16T07:30:28Z")

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Hello everyone, I am a Chinese friend, have a question want to consult

Runs Backstage, click restore backup function display “Recovery is disabled in the site Settings”  
In addition, click on the download has had been unable to download is complete

 ![Snipaste_2019-07-16_15-14-27](https://global.discourse-cdn.com/meta/original/3X/c/7/c7d146f399348f1d83580330da11f891b5447b60.jpeg)

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### Author: ![rishabh](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/rishabh/32/179446_2.png) [@rishabh](https://meta.discourse.org/u/rishabh)
#### Post date: [7월 16, 2019, 7:44오전 UTC](https://meta.discourse.org/t/recovery-is-disabled-in-the-site-settings/123045/2 "2019-07-16T07:44:44Z")

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Is the site hosted by us at [discourse.org](https://www.discourse.org/pricing) or do you have console access to the site? If you do have console access, all you need to do is enable the `allow_restore` site setting.

```plaintext
cd /var/discourse
./launcher enter app
rails c
SiteSetting.allow_restore=true
exit

```

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### Author: ![samsenwu](https://avatars.discourse-cdn.com/v4/letter/s/c68b51/32.png) [@samsenwu](https://meta.discourse.org/u/samsenwu)
#### Post date: [7월 16, 2019, 8:04오전 UTC](https://meta.discourse.org/t/recovery-is-disabled-in-the-site-settings/123045/3 "2019-07-16T08:04:19Z")

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Thank you very much, enable allow\_restore, had been a success  
But backup download has been no response.

 ![Snipaste_2019-07-16_15-50-45](https://global.discourse-cdn.com/meta/original/3X/b/a/ba8db11a0d2a9fea7ea71ba2850ccce615d878ec.jpeg)

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### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [7월 16, 2019, 5:21오후 UTC](https://meta.discourse.org/t/recovery-is-disabled-in-the-site-settings/123045/4 "2019-07-16T17:21:07Z")

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Are you trying to download the data to restore elsewhere or restore it on the current site? After you turned on `allow_restore` you should be able to click the restore button that is grayed out on your first image.

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [8월 15, 2019, 5:21오후 UTC](https://meta.discourse.org/t/recovery-is-disabled-in-the-site-settings/123045/5 "2019-08-15T17:21:20Z")

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