# JIRA나 Zendesk의 대안으로 Discourse를 사용할 수 있는 가능성에 대해

**URL:** https://meta.discourse.org/t/regarding-possibility-to-use-discourse-as-an-alternative-to-jira-or-zendesk/202515
**Category:** Feature
**Created:** [9월 3, 2021, 7:42오전 UTC](https://meta.discourse.org/t/regarding-possibility-to-use-discourse-as-an-alternative-to-jira-or-zendesk/202515 "2021-09-03T07:42:30Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![IAmGav](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/iamgav/32/235598_2.png) [@IAmGav](https://meta.discourse.org/u/IAmGav)
#### Post date: [9월 3, 2021, 7:50오전 UTC](https://meta.discourse.org/t/regarding-possibility-to-use-discourse-as-an-alternative-to-jira-or-zendesk/202515/2 "2021-09-03T07:50:36Z")

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> [@tenzan](#):
>
> JIRA나 Zendesk의 대안으로 Discourse를 사용할 수 있는 플러그인이 있는지 궁금해서요.

사용할 수 있는 티켓 플러그인이 있습니다.

> [@Tickets Plugin tickets](https://meta.discourse.org/t/tickets-plugin/97914):
>
> Repo [https://github.com/paviliondev/discourse-tickets](https://github.com/paviliondev/discourse-tickets)Summary This plugin adds a ticketing system to Discourse. It requires tagging to be enabled and works best alongside the [Assign Plugin](https://meta.discourse.org/t/discourse-assign/58044). It is based on @tobiaseigen’s [original spec](https://meta.discourse.org/t/using-discourse-as-ticket-system-so-no-balls-are-dropped-woman-juggling/82698), and has been built in collaboration with @tobiaseigen and an awesome [Ruby for Good team](https://community.namati.org/t/ruby-for-good-2018-and-the-global-legal-empowerment-network/44159), for the benefit of both [Namati](https://namati.org) and the Discourse community. Notes When you install the plugin, three new tag groups are added tickets\_priority, tickets\_reason and tickets…

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_[View the full topic](https://meta.discourse.org/t/regarding-possibility-to-use-discourse-as-an-alternative-to-jira-or-zendesk/202515)._